Crisis Team Lead, Hospital (Evenings)

Aspire Health Alliance; Weymouth (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

Aspire Health and Community Services in Weymouth, MA, is seeking an Emergency Services Team Lead for the Evening Shift at the South Shore Hospital Emergency Department. The role provides critical administrative and clinical support during evenings, assisting the Program Director with assigned tasks while maintaining focus on patient care.

You will conduct crisis evaluations, coordinate with the treatment team, mentor new crisis clinicians, and help ensure smooth operations.

Qualifications

• Master’s Degree in Mental Health Counseling, Social Work, or a related field.
• LMHC or LICSW required.
• 2-4 years of experience in acute mental health.
• Bilingual skills and/or experience with multicultural populations preferred to enhance our diverse team.

Responsibilities

• Conduct crisis evaluations, mental status updates, brief interventions for addiction, discharge planning, and collaborate with our treatment team.
• Address and resolve administrative concerns, staff needs, and workflow issues in real time to ensure smooth operations.
• Collaborate with hospital/Aspire management as needed to escalate urgent matters effectively.
• Provide real-time support to clinicians conducting crisis evaluations and brief interventions for addiction, making a real difference!
• Assist with complex triage concerns that arise, showcasing your problem-solving skills.
• Act as a primary trainer for new crisis clinicians, offering orientation, shadowing, and ongoing clinical mentorship to foster their growth.
• Provide valuable feedback and skill-building opportunities for new staff, helping them thrive!
• Ensure adherence to clinical protocols and documentation standards, maintaining our high-quality care.
• Support the creation of engaging training curriculum and materials that inspire learning.
• Oversee evening and weekend workflow, including: Allocating MSU assignments to optimize team performance., Assigning and prioritizing initial crisis evaluations, ensuring timely response., Allocating brief interventions for addiction to provide essential support.

Skills

Crisis leadership

Interpersonal skills

Bilingual communication

Education

Master’s Degree in Mental Health Counseling, Social Work, or a related field

Job description

Aspire Health and Community Services recognizes that attracting and retaining exceptional staff is the key to providing excellent care for our clients. Whether a staff member is providing direct care to those we serve or working on the administrative end supporting the services we are proud to provide, each person’s contribution is highly valued.
Our mission, vision and values are supported by organizational culture guiding the work for every staff member: We are one compassionate, accountable community. Working at Aspire Health and Community Services can provide enormous job satisfaction. Your contribution is serving to help fulfill a mission, vision and values that support our belief that mental health is the foundation of a person’s overall health and we work to foster an environment that is safe and supportive and free of judgement or prejudice around mental health. In addition, Aspire Health and Community Services offers a competitive package of compensation and benefits.
Aspire Health and Community Services is proud to be a 24/7, 365 service dedicated to delivering the highest quality care to our patients and clinical partners! We're excited to announce that we are looking for an enthusiastic Emergency Services Team Lead for the Evening Shift to join our dynamic group at South Shore Hospital Emergency Department. This role will provide vital administrative and clinical support primarily during the evening hours. Throughout the business week, you’ll assist the Program Director with assigned tasks while maintaining a strong focus on clinical responsibilities.
Responsibilities Include

• Conduct crisis evaluations, mental status updates, brief interventions for addiction, discharge planning, and collaborate with our amazing treatment team!
• Address and resolve administrative concerns, staff needs, and workflow issues in real time to ensure smooth operations.
• Collaborate with hospital/Aspire management as needed to escalate urgent matters effectively.
• Provide real-time support to clinicians conducting crisis evaluations and brief interventions for addiction, making a real difference!
• Assist with complex triage concerns that arise, showcasing your problem-solving skills.
• Act as a primary trainer for new crisis clinicians, offering orientation, shadowing, and ongoing clinical mentorship to foster their growth.
• Provide valuable feedback and skill-building opportunities for new staff, helping them thrive!
• Ensure adherence to clinical protocols and documentation standards, maintaining our high-quality care.
• Support the creation of engaging training curriculum and materials that inspire learning.
• Oversee evening and weekend workflow, including:
• Allocating MSU assignments to optimize team performance.
• Assigning and prioritizing initial crisis evaluations, ensuring timely response.
• Allocating brief interventions for addiction to provide essential support.

Requirements

• Master’s Degree in Mental Health Counseling, Social Work, or a related field.
• LMHC or LICSW required.
• 2-4 years of experience in acute mental health.
• Bilingual skills and/or experience with multicultural populations preferred to enhance our diverse team.
• Excellent listening, speaking, and interpersonal skills to connect with our patients and colleagues.

Compensation is based on candidate experience, qualifications, and certifications and licenses. Annual ranges listed are based on a full-time, 40 hours per week position.
Salary Range

$75,000 - $95,000 USD.
Aspire Health and Community Services is committed to and passionate about diversity, equity, and inclusion. We celebrate, support, and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health and Community Services strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.