Crisis Services Tech - AM

DuPage County Health Department; Wheaton (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

12 paid holidays

12 days vacation

Paid sick time

5 paid personal days

Tuition and certification reimburse.-

12 weeks parental leave

IMRF pension

Student loan forgiveness

Job summary

DuPage County Health Department in Wheaton operates the DuPage Crisis Recovery Center, providing 24/7 crisis mental health services to county residents. We are seeking a Crisis Services Technician to support safety and high-quality care in a fast-paced environment.

The role emphasizes teamwork, quick response to psychiatric crises, and compassionate communication. Illinois driver's license, driving record, and being 21+ are required, with robust benefits including holidays, vacation, sick and

Qualifications

• Must hold a valid State of Illinois driver's license and have a good driving record.
• Must be at least 21 years of age.

Responsibilities

• Maintain a safe, therapeutic environment and monitor client well-being.
• Support crisis residential and recovery center programs with rounds and belongings checks.
• Observe client medications and assist with transportation as needed.

Skills

Driver's license

Good driving record

21+ years old

Job description

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new team member to join us working as a Crisis Services Technicianat the new DuPage Crisis Recovery Center. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department! Our accredited crisis center is dedicated to delivering exceptional services and support to our community, proudly holding: The American Association of Suicidology Certification.

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times.

Hours for position: Fri day through Tuesday from 7:00 am to 3:00 pm. *Salary may increase based on experience.

This position offers an outstanding benefits package designed to support your personal and professional well-being. As a DuPage County employee, you’ll enjoy 12 paid holidays, 12 days of vacation, paid sick time, 5 paid personal days and tuition and certification reimbursement to help you continue growing in your career. We also offer 12 weeks of paid parental leave so you can be there for life’s most important moments. The position is pension-eligible through the Illinois Municipal Retirement Fund (IMRF), giving you peace of mind with a guaranteed retirement plan. Plus, you may qualify for the Federal Student Loan Forgiveness

Our Crisis Recovery Center has been identified as one of DuPage County's "Smartest Workplaces -2026" https://www.choosedupage.com/news/dupage-countys-smartest-workplaces-2026/

• Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Residential and Crisis Recovery Center programs.
• Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding, and belongings checks
• Assists with client medication observation in Crisis programming.

• Performs tasks related to maintaining environmental standards in crisis programming.
• Completes grocery shopping and supply inventories
• May facilitate transportation of our clients in a county vehicle.

A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton from 8:00 am to 4:30 pm, for one week.

While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.

Must be 21 years of age. Experience preferred, but not required