Crisis Services Specialist- Region 6 Field Office- Columbus

Georgia Department of Revenue; Columbus (OH); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Georgia Department of Behavioral Health and Developmental Disabilities is seeking a Crisis Services Specialist for Region 6, Columbus. The role supports individuals with behavioral health challenges and providers by ensuring access to quality care and coordinating crisis services across GCAL, mobile crisis, hospitals, and crisis centers.

The position requires a Bachelor's degree and four years of relevant experience, including supervisory responsibilities.

Qualifications

• Bachelor’s degree in a related field and four years of professional experience, including one year in a lead worker, team leader, or supervisory role.

Responsibilities

• Oversee regional crisis system and coordination between GCAL, mobile crisis, law enforcement, BHCC, CSU, SCB, state hospitals, and DD crisis homes.
• Monitor admissions, transfers, discharge planning, and prevent readmissions when possible.
• Build relationships with community hospital systems to assist IDD individuals presenting at emergency departments.
• Coordinate with regional IDD and CYF staff to find residential or other providers for individuals in crisis.
• Lead crisis collaboration meetings and participate in statewide meetings.
• Address complaints and perform duties with minimal supervision; after-hours availability required.

Skills

Leadership

Training

Communication

Collaboration

Education

Bachelor's degree in related field

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

Crisis Services Specialist- Region 6 Field Office- Columbus

Agency

Department of Behavioral Health and Developmental Disabilities

Job Requisition ID

JR0000006467

Shift

Not Applicable (United States of America)

Compensation Details

BASED ON EDUCATION AND EXPERIENCE

Job Description

Crisis Services Specialist- Region 6 Field Office- Columbus

Workplace

Columbus, Ga.

Hybrid

2 days per week in office

Travel

40% throughout the 31 counties that make up Region 6

Job Summary

Under the supervision of the Regional Director, the Crisis Services Specialist is responsible for supporting individuals with behavioral health challenges and providers by assuring easy access to high quality care; monitoring and expediting the care of individuals from community to the state funded crisis system (Behavioral Health Crisis Center, Crisis Stabilization Unit, State Hospital, State Contracted Beds, Mobile Crisis Teams); responding to individual and family concerns and complaints; and collaborating with internal and external partners to improve the overall functioning of the state funded crisis system.

Job Responsibilities

• Oversight of regional crisis system and individuals in crisis to include Adult and Child services to ensure coordination between the Georgia Crisis and Access Line (GCAL), mobile crisis, law enforcement, hospitals, Behavioral Health Crisis Centers (BHCC), Crisis Stabilization Units (CSU), State Contract Beds (SCB), state hospitals, and Developmental Disability Crisis Home providers.
• Monitor CSU/BHCC/SCB review of individuals for placement, assist with transfers to state hospitals and ensure quality discharge planning occurs from CSU/SCB to decrease likelihood of readmission.
• Monitor bed board to include identifying individuals who have not been reviewed or evaluated in a timely manner and ensure resolution of issues with providers and external stakeholders (law enforcement officials, jails, Emergency Departments (ED), probate courts).
• Build and maintain relationships with community hospital systems in the region, to assist with IDD individuals presenting at community emergency departments.
• Collaborate with regional IDD staff responsible for finding residential or other providers as individuals with IDD in crisis stabilize and are no longer in crisis.
• Collaborate with regional CYF specialist staff responsible for finding residential or other providers as in Children and Adolescents in crisis stabilize and are no longer in crisis.
• Coordinate and collaborate with law enforcement, jails, ED, and other community partners to ensure individuals receive the appropriate level of care. In addition, the Crisis service specialist should approve admittance to DD Crisis homes.
• Determine training needs and provide opportunities for providers to receive training and technical assistance.
• Coordinate and participate in joint meetings to resolve crisis related barriers.
• Ensure providers adhere to crisis related policies and procedures.
• Perform periodic site visits to DBHDD state funded crisis providers (i.e., CSU, BHCC, SCB facility, IDD crisis homes). Visit purposes include but are not limited to building and strengthening relationships, maintaining awareness of the physical condition, staffing at the sites and identifying any needs that require a DBHDD response.
• Facilitate and coordinate regional crisis collaboration meetings.
• Participate in statewide meetings
• Coordinate care for individuals including ensuring that barriers are identified and addressed, and solutions are developed to assist with community placement. This could include problem solving for challenging placements, as well as review of rationales of readmissions, and recommend referrals to higher level of care due to patterns of readmission
• Review reports, identify trends, address trends with recommendations to the Regional Services Administrator, the Regional Director and in consultation with the Office of Crisis Coordination.
• Address complaints as directed by supervisor.
• Perform job duties with minimal supervision and independently seek supervision when needed.
• Other duties as assigned by supervisor
• This position will require after-hours capacity to address immediate needs of individuals and providers which occur after business hours.
• Some regional and statewide travel.

The selected candidate must live in one of the following counties or be willing to relocate due to travel needs: Butts, Carroll, Chattahoochee, Clay, Coweta, Crawford, Crisp, Dooly, Fayette, Harris, Heard, Henry, Houston, Lamar, Macon, Marion, Meriwether, Muscogee, Peach, Pike, Quitman, Randolph, Schley, Spalding, Stewart, Sumter, Talbot, Taylor, Troup, Upson, and Webster.

Preferred Qualifications

• Independent license (LPC, LMFT, LCSW)
• Knowledge of behavioral health and developmental disability service design models
• Training and consultation experience

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/

Employment Requirements

To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

Minimum Qualifications

Bachelor’s degree in a related field from an accredited college or university and four (4) years of professional job-related experience which includes one (1) year in a lead worker, team leader, or supervisory role; or two (2) years of experience at the lower level Social Svcs Prgm Consultant 2 (SSP041) or position equivalent.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.