Crisis Response Technician PT 20hrs Days Episcopal Campus

Temple Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Temple Health is seeking a patient-focused Education Associate-level professional in Philadelphia to support triage, crisis counseling, and education for patients and families. The role involves registering patients, checking insurance coverage, and documenting assessments to ensure a safe, therapeutic environment.

Responsibilities include linking patients to community resources, assisting with involuntary commitment processes, and coordinating care with multidisciplinary teams.

Qualifications

• Associate's Degree required for the role.
• Bachelor's Degree with coursework in counseling, sociology, psychology, human services, social work, criminal justice, or education preferred.
• Experience: 1 year in mental health or 2 years in human services with direct client contact.

Responsibilities

• Triage, crisis counseling, and patient/family education.
• Referral and linkage to community resources, institutions, and programs.
• Register patients, validate insurance, and document assessment information.
• Monitor patients for safety and assist with involuntary commitment paperwork (302).

Skills

Triage

Crisis counseling

Patient education

Documentation

Education

Associate's Degree

Bachelor's Degree in counseling/health

Job description

Performs triage, crisis counseling, patient and family education, referral and linkage to community resources, institutions and programs. Participates in registration of patients, validation of insurance coverage and in the collection and documentation of assessment information. Assists in monitoring patients to assure a safe and therapeutic environment and assists petitioners in completing an involuntary commitment (302). Education Associate's Degree Required Bachelor's Degree with course work in counseling, sociology, psychology, human services, social work, criminal justice, or education Preferred Experience 1 year experience in a Mental Health related role and Associates Degree with course work in counseling, psychology, sociology, social work, human services, criminal justice or education Required or 2 years in public or private sector for human services with at least 1 year in a position involving direct client contact with Associates degree in any other course wor