Crisis Response Specialist (DCR II ) - Wed-Sat 10AM-8:30PM

Frontier Behavioral Health; United States; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Signing bonus

No-cost licensure supervision

Student loan forgiveness program

Employee discounts

Job summary

Frontier Behavioral Health in Spokane, WA is seeking a Crisis Response Specialist I to provide telephone and mobile crisis intervention and evaluation for youth, adults, and families in behavioral health crisis. This entry-level position trains toward DCR II under supervision.

Responsibilities include assessments, risk planning, referrals, and coordination with courts and community partners. Shift Wed-Sat 10:00 AM–8:30 PM with differential; 24/7 service requires flexibility.

Qualifications

• Master's degree in psychology, counseling, social work or related field required.
• Must meet Mental Health Professional credential requirements per WAC 246-341-0200 and maintain active DOH credential.
• Within 6 months obtain Designated Crisis Responder designation per RCW 71.05.760.

Responsibilities

• Conduct telephone assessments and triage referrals.
• Respond to crisis situations and perform face-to-face assessments.
• Develop safety plans with clients and families and coordinate with community resources.
• Maintain client records in accordance with agency policies.

Skills

Crisis intervention

Communication skills

Autonomy

Resource access

Education

Master's degree in psychology, counseling, social work or related field

Job description

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The Crisis Response Specialist I is a training position for the DCR (Designated Crisis Responder II) position Under the supervision of a DCR the CRS I provides telephone and mobile outreach crisis intervention and evaluation services for youth, adults and families in a behavioral health crisis.

The CRS I conduct telephone, face-to-face assessments, with or on behalf of individuals whose health or safety is in danger because of a behavioral health disorder, CRS 1 collaborates with individuals, family, and community partners to develop and implements "viable less restrictive alternatives to hospitalization" in situations where appropriate or assist with facilitation of inpatient treatment.

In partnership, and under the supervision of a Designated Crisis Responder (DCR), perform responsibilities/functions required by the Involuntary Treatment Act (ITA). This Crisis Response Specialist position is on track for a Designated Crisis Responder II, (DCR-II).

This work will be performed out in the community. SHIFT AVAILABLE: Wednesday - Saturday 10AM-8:30PM- has added Shift differential to the base pay listed below.

ESSENTIAL DUTIES AND RESPONSIBILITIES

includes but are not limited to the following. Conduct telephone assessments and triage referrals as needed. Respond to complex crisis situations and conduct face-to face assessments to make determination-of-need decisions, utilizing advanced assessment skills and FBH standard risk assessments. In collaboration with clients and their support relationships develop, stabilization and safety plans. Complete comprehensive documentation which supports the safety plan as indicated. Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs. Follow up on referrals made regarding at risk/high risk persons to ensure stabilization and/or services obtained. Under the supervision of a DCR, complete investigations for involuntary treatment, including completion of legal petition paperwork. Conduct Involuntary Treatment Act investigation under the supervision of a supervisor or DCR RCW 71.05 and 71.34 Maintain working relationships with the courts, attorneys, private psychiatrists, hospital staff, family members, police and sheriff's deputies, jail staff, clinical and administrative persons at inpatient psychiatric facilities throughout the state, staff of other agencies, advocate and consumer groups and citizens. Participate in Peer Review, supervision, in-center educational and administrative meetings as directed. Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level and socio-economic status. Crisis Response Service is a 24/7 facility which may require staff to work on variable shifts. Crisis Response Services hires staff for a particular shift however, due if operational needs (sick call, PTO, vacancies) may result in required shift coverage. Requires travel to see clients in the community and travel between work sites. Other duties as assigned.

QUALIFIED CANDIDATE WILL HAVE:

REQUIRED: 1. Master's degree in psychology, counseling, social work or related field from accredited college or university. 2. At the time of hire, must meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200 by having applied for the one of the credentials listed below: Licensed Agency Affiliated Counselor (LAAC) OR License Mental Health Counselor Associate (LMHCA) OR Licensed Independent Clinical Social Worker Associate (LICSWA) OR Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN Credential must be active with DOH within 6 months of hire date unless currently have active License - LMHC, LMFT, or LICSW. 3. Within 6 months of hire must obtain Designated Crisis Responder designation in accordance with RCW 71.05.760. 4. Must have an unrestricted andvalid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work. PREFERRED: Two years of experience serving individuals with behavioral health needs.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge of Washington Administrative Codes and statutes pertaining to Crisis Intervention, the Involuntary Treatment Act Knowledge and skills in working with individuals with behavioral health disorders Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level and socio-economic status. Demonstrated evidence of critical thinking, decision‑making ability and problem‑solving skills. Ability to work autonomously.

PHYSICAL, SENSORY & ENVIRONMENTAL:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position provides client services in community settings on a daily basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large. Some environments may not be ideal in terms of cleanliness or being habitable. Daily travel between locations is required. The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required. Daily use of a computer is required. May be required to lift 10 - 20 pounds. Blood‑borne Pathogen CategoryI – Chance of blood‑borne pathogen exposure.

PAY RANGE:

Crisis Response Specialist (Hourly/ Non-Exempt): $32.58 - $39.70 DCR II - (Hourly/ Non-Exempt): $36.41- $44.36 All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay would be: Crisis Response Specialist (Hourly/ Non-Exempt): $32.58 per hour. DCR II - (Hourly/ Non-Exempt): $36.41 per hour. Added shift differential to the base pay above is: Wednesday-Saturday- 110AM-8:30PM - 5.24% #IND1

Our Benefits and Perks are Amazing!

WE BELIEVE IN WORK LIFE BALANCE: Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! Sick Leave – Extended Sick Leave and Paid Sick and Safe Time. Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. BENEFITS: www.fbhwa.org/careers/benefits Medical, Dental and Vision Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. Flexible Spending Accounts Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire. PERKS: www.fbhwa.org/careers/perks Signing Bonus! No-cost licensure supervision for those pursuing clinical licensure. Federal and State Loan Forgiveness Program for qualifying Programs. Reimbursement of License/Certification application fee that is required for the position. Free Employee Assistance Program Staff Discounts at various FBH partners throughout Spokane! Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

APPLICANT ACCOMMODATIONS:

To request accommodation with our application process, please contact Human Resources at 509-458-7461. Job seekers may also obtain assistance, including auxiliary accommodations/ aids, by calling WorkSource Spokane at 509-532-3120.

OUR EEO POLICY

It is the policy of FBH to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, marital status, familial status, citizenship, genetic information, national origin, veteran’s status, or any other basis prohibited by law, or their relatives, friends or associate and that ; a) has the purpose or effect of creating an intimidating, hostile or offensive work environment, b) has the purpose or effect of unreasonably interfering with an individual’s work performance, or c) otherwise adversely affects an individual’s employment opportunities. Violations of this policy are strictly prohibited and will not be tolerated. This includes negative actions based upon an employee’s participation in activities identified with or promoting the interests of a protected group.