Crisis Response Specialist

StartupNWA; United States; On-site; USD 42,000 - 64,000; Full time

Job summary

Ozark Center is seeking a Crisis Specialist to provide direct clinical services in crisis intervention and emergency hospitalization situations. The role emphasizes accessible crisis services, system-wide coordination, and present-focused support.

The position involves phone evaluations, urgent referrals, and collaboration with the Mental Health Coordinator. Cross-training within Crisis Services is expected, with duties varying as assigned.

Qualifications

• Master’s degree in behavioral health or related field, QMHP credentials.
• QMHP or QAP certification as per Missouri Dept. of Mental Health.
• Bachelor’s in human services with at least 1 year of experience.
• High school diploma with 4 years of higher education/qualifying behavioral health experience.

Responsibilities

• Provide direct clinical service in crisis intervention and hospitalization in emergencies.
• Support crisis intervention principles to ensure access, system-focused view, present-focused relief, and use of medication when needed.
• Evaluate Ozark Center patients at Crisis Services Office by phone when needed.
• Provide phone consultations for ER referrals or hospital deposits.
• Know involuntary detention laws and consult with Mental Health Coordinator/Community Behavioral Health Liaison.
• Report to Crisis Services Supervisor; supervised by Crisis Services Director/Assistant.

Skills

Crisis intervention

Telephone assessment

Case coordination

Clinical judgment

Education

Master’s degree in behavioral health / QMHP

QMHP professional qualification

Bachelor’s in human services with 1+ year experience

High school diploma with 4 years education/experience in behavioral health

Job description

Ozark Center is seeking a Crisis Specialist to provide direct clinical services in crisis intervention and emergency hospitalization situations. The role emphasizes accessible crisis services, system-wide coordination, and present-focused support.

The position involves phone evaluations, urgent referrals, and collaboration with the Mental Health Coordinator. Cross-training within Crisis Services is expected, with duties varying as assigned.