Crisis Response Advocate (3 positions available)

Broward County, Inc.; Deerfield Beach (FL); On-site; USD 27,552; Full time

Job summary

A local community service organization is seeking a Crisis Response Advocate in Deerfield Beach, FL to provide intervention and assistance to domestic violence survivors. Responsibilities include on-scene services and developing safety plans. Candidates must possess strong communication skills, experience in crisis intervention, and flexibility to work various shifts. This is a full-time role that requires reliability and teamwork. Competitive hourly compensation is offered.

Qualifications

• Experience working in domestic violence field.
• Experience with law enforcement and crisis response.
• Valid Florida driver's license and safe driving record.

Responsibilities

• Provide on-scene crisis intervention and safety assessments.
• Develop safety plans and provide emotional support to survivors.
• Engage with law enforcement during domestic violence responses.

Skills

Organizational skills

Communication skills

Statistical reporting

Microsoft Office proficiency

Reliability and flexibility

Education

High School diploma or equivalent

Bachelor’s degree in social services

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Crisis Response Advocate (3 positions available)

Location: Jim and Jan Moran Family Center, Deerfield Beach, FL. In addition to workplace location, this position is required to frequently travel within Broward County.

Compensation: $20.00/hr

Reports To: Specialty Advocacy Supervisor

Posted: 11/17/2025

Position Summary

Reporting to the Specialty Advocacy Supervisor, the Mobile Crisis Response Advocate will provide crisis intervention and assistance to domestic violence survivors identified to be in lethal situations. Advocate will be dispatched via the crisis hotline to homes where domestic violence has occurred to provide on‑scene services including lethality assessment, referrals, and screen for shelter and/or outreach services as needed.

Days/Hours

• Fulltime – Wednesday to Sunday, 2:00am – 11:00am
• Fulltime – Wednesday to Sunday, 6:00pm – 3:00am
• Fulltime – Tuesday to Saturday, 2:00am – 11:00am

Qualifications/Skills

• High School diploma or equivalent through a bachelor’s degree in social services with personal or work experience in the domestic violence field.
• Two years’ experience and/or education working with law enforcement, crisis response, and/or criminal justice advocacy, preferred.
• Two years of case management experience, preferred.
• Strong organizational, oral, and written communication skills.
• Ability to conduct reliable statistical reporting.
• Must be reliable, flexible, and able to work in partnership with other team members.
• Proficient in Microsoft Office software skills (Word, Excel, Outlook, PowerPoint).
• Valid Florida driver’s license. Safe driving record. Proof of Automobile Liability Insurance.

Essential Job Functions

• Advocate will be responsible for dispatching out to homes where domestic violence has been reported and deemed safe for Advocate to respond. Provide on‑scene crisis intervention and assess for safety and determine referrals either to Emergency Shelter/Safe Stay or Outreach Services.
• Provides crisis de‑escalation, developing safety plans, providing referrals, completing truncated registrations, providing information on WID services and provide emotional support to survivors.
• Engages and cooperates with local law enforcement staff when responding to homes while providing awareness and education on topics including but not limited to, the dynamics of domestic violence, the intersection of domestic violence and child abuse, safety planning, batterers accountability, behavior and characteristics of abuser.
• Establishes and maintains relationships with law enforcement and community partners to support participant needs which may include such things as providing information and resources and/or learning about available programs that could assist participants in their needs.
• Conducts individual support service discussion with participants on‑scene to include registration, goal setting, safety planning, and referrals. Co‑designs a support service plan with the program participant and identifies the appropriate internal and/or community referral for participant to review and choose from. May provide transportation for participants via agency ride share account as needed for shelter or hotel.
• Maintains active call log and dispatch documentation, works closely with Hotline, residential staff, and the InVEST Advocate to ensure participants are transferred to the appropriate services in a quick and timely manner.
• Responsible for maintaining statistics and conducting analysis of the persons served regarding project parameters.

Additional Notes

• Employee will be required to take the Department of Children and Families (DCF) Core Competency training and obtain a passing grade of 75% or higher.

Send letter of interest & updated resume to [e-mail], [e-mail].

Women In Distress does not discriminate by reason of race, sex, color, age, national origin, religion, mental or physical ability, sexual orientation, gender identity, veteran or military reserve status, immigration status, or language spoken. All room assignments, activities, programs, etc. are provided in a non‑discriminatory manner. Applicants with disabilities who may need accommodations are encouraged to contact Human Resources five days prior to scheduled interview, so that reasonable accommodations may be coordinated.

P.O. Box 50187
Lighthouse Point, FL 33074
[e-mail]
P: 954‑760‑9800
F: 954‑832‑9487
24‑Hour Crisis Hotline: 954‑761‑1133 TTY / TDD 711

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