Crisis Residence Supervisor — Peer Support Lead

Liberty Resources; City of Syracuse (NY); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Collaborative team atmosphere

Competitive compensation

Paid time off

Medical/Dental/Vision coverage

401(k) retirement plan

Continuing education opportunities

Family-friendly workplace

Job summary

Liberty Resources in Onondaga County, NY seeks a full-time Assistant Supervisor for the Short Term Crisis Residence program. You will supervise Residential Support Staff, support daily operations across shifts, and ensure service plans, safety, and compliance with regulations.

The role emphasizes peer support, health coaching, relapse prevention, family support, and crisis intervention, reporting to the Program Director and helping oversee regional respite programs.

Qualifications

• High school diploma or GED required.
• Certification as OMH CPS or OASAS Peer Recovery Advocate, or willingness to obtain within six months.
• At least 1 year of experience in behavioral health or related setting providing peer support.
• Ability to use critical thinking, problem-solving and de-escalation to support recovery.
• Strong interpersonal and organizational skills and teamwork ability.

Responsibilities

• Provide direct supervision and guidance to Residential Support Staff.
• Oversee daily operations of Residence programs across shifts.
• Assist in recruitment, hiring and orientation of staff.
• Coordinate implementation of individualized service plans for guests.
• Ensure compliance with NYS OMH and Medicaid billing regulations via chart audits.
• Collaborate with Utilization Manager on utilization reviews.
• Provide supportive counseling and promote healthy resident choices.
• Maintain site safety, cleanliness and health code compliance.
• Respond to emergencies, ensuring staff coverage and crisis intervention.
• Complete documentation, reports and maintain program certifications.
• Participate in staff meetings, training and professional development.

Skills

Critical thinking

Problem solving

De-escalation

Interpersonal skills

Team collaboration

Education

High school diploma or GED

OMH Certified Peer Specialist

OASAS Certified Peer Recovery Advocate

Job description

Liberty Resources in Onondaga County, NY seeks a full-time Assistant Supervisor for the Short Term Crisis Residence program. You will supervise Residential Support Staff, support daily operations across shifts, and ensure service plans, safety, and compliance with regulations.

The role emphasizes peer support, health coaching, relapse prevention, family support, and crisis intervention, reporting to the Program Director and helping oversee regional respite programs.