Assistant Supervisor

Liberty Resources; City of Syracuse (NY); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Collaborative team atmosphere

Competitive compensation

Paid time off

Medical/Dental/Vision coverage

401(k) retirement plan

Continuing education opportunities

Family-friendly workplace

Job summary

Liberty Resources in Onondaga County, NY seeks a full-time Assistant Supervisor for the Short Term Crisis Residence program. You will supervise Residential Support Staff, support daily operations across shifts, and ensure service plans, safety, and compliance with regulations.

The role emphasizes peer support, health coaching, relapse prevention, family support, and crisis intervention, reporting to the Program Director and helping oversee regional respite programs.

Qualifications

• High school diploma or GED required.
• Certification as OMH CPS or OASAS Peer Recovery Advocate, or willingness to obtain within six months.
• At least 1 year of experience in behavioral health or related setting providing peer support.
• Ability to use critical thinking, problem-solving and de-escalation to support recovery.
• Strong interpersonal and organizational skills and teamwork ability.

Responsibilities

• Provide direct supervision and guidance to Residential Support Staff.
• Oversee daily operations of Residence programs across shifts.
• Assist in recruitment, hiring and orientation of staff.
• Coordinate implementation of individualized service plans for guests.
• Ensure compliance with NYS OMH and Medicaid billing regulations via chart audits.
• Collaborate with Utilization Manager on utilization reviews.
• Provide supportive counseling and promote healthy resident choices.
• Maintain site safety, cleanliness and health code compliance.
• Respond to emergencies, ensuring staff coverage and crisis intervention.
• Complete documentation, reports and maintain program certifications.
• Participate in staff meetings, training and professional development.

Skills

Critical thinking

Problem solving

De-escalation

Interpersonal skills

Team collaboration

Education

High school diploma or GED

OMH Certified Peer Specialist

OASAS Certified Peer Recovery Advocate

Job description

Liberty Resources is currently seeking a full-time Assistant Supervisor for our Onondaga Short Term Crisis Residence program.

Our employees have passion around the services they provide and our corporate values of excellence and staff support. We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities. We’re committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.

What We Offer

• A Collaborative and Supportive Team Atmosphere
• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

Assistant Supervisor Position Summary

The Supervisor provides support to individuals experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual’s home and community environment. The Assistant Supervisor will work with staff to ensure peer support, health and wellness coaching, relapse prevention planning, wellness activities, family support, conflict resolution, and other services are provided to guests as needed across the region. The Program Supervisor will report to the Program Director and support oversight of all of the regional respite programs.

Assistant Supervisor Job Responsibilities

• Provide direct supervision and guidance to Residential Support Staff, including individual and group peer supervision.
• Assist in overseeing daily operations of Residence programs across day, evening, overnight, and weekend shifts.
• Support recruitment, hiring, and orientation of program staff.
• Coordinate implementation of individualized service plans for guests.
• Ensure compliance with NYS OMH and Medicaid billing regulations through regular chart audits.
• Collaborate with Utilization Manager and other team members for utilization review processes.
• Provide supportive counseling and encourage healthy choices for residents.
• Maintain program site safety, cleanliness, and compliance with health and safety codes.
• Respond to emergency situations, ensuring staff coverage and appropriate crisis interventions.
• Complete required documentation, reports, and maintain program certifications.
• Participate in staff meetings, training, and professional development opportunities.

Assistant Supervisor Qualification

• High school diploma or equivalent (GED).
• Personal experience as a recipient of mental health services with willingness to share insights to benefit program guests.
• Certification as OMH Certified Peer Specialist or OASAS Certified Peer Recovery Advocate, or willingness to obtain within six months of hire.
• 1 year of experience in a behavioral health or related setting providing peer support required.
• Ability to utilize critical thinking, problem-solving, and de-escalation skills to promote recovery.
• Strong interpersonal and organizational skills; ability to work collaboratively in a team environment.

Pay: $24.03-$28.85 per hour

Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

Welcome to Wholehearted Health!

Liberty Resources is an Equal Opportunity Employer.