Crisis Program Director

Aunt Martha’s Health & Wellness, Inc.; Park Forest (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Retirement Plan

Employee Assistance Program (EAP)

Employee Discounts

Job summary

Aunt Martha's Health & Wellness, a mission-driven community health organization, seeks a Crisis Program Director to lead the Mobile Crisis Response (MCR) program in Park Forest, IL. This hands-on leadership role oversees operations, supports clinical staff, and builds strong partnerships to deliver responsive crisis services.

The position requires an MSW or equivalent, an active license (LCSW or LCPC), and at least 5 years of supervisory experience.

Qualifications

• Master's degree in Social Work or Counseling.
• Active clinical license required (LCSW or LCPC).
• Minimum of 5 years of supervisory experience.
• Strong leadership and team management skills.
• Experience working with youth and families in crisis settings preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee daily operations of the Mobile Crisis Response program.
• Supervise Program Coordinators and direct service staff.
• Ensure compliance with program standards, contracts, and agency policies.
• Support program development and expansion of services.
• Lead staff training, performance reviews, and hiring processes.
• Build and maintain relationships with community providers and stakeholders.

Skills

Leadership

Supervisory Experience

Communication

Team Management

Education

Master's degree in Social Work

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Crisis Program Director

Regular Full-Time Park Forest, IL, US

30+ days ago Requisition ID: 2702

Salary Range: $80,000.00 To $95,000.00 Annually

Crisis Program Director –(LCSW/LCPC) Mobile Crisis Response (MCR)

Location: Park Forest
Compensation: 80,000-95,000
Schedule: Full-time (includes some evening/weekend on-call responsibilities)

About Aunt Martha's Health & Wellness

Aunt Martha's Health & Wellness is a mission-driven organization dedicated to providing high-quality, compassionate care to individuals and families across our communities. We are committed to improving access to care, advancing health equity, and delivering services that support long-term well-being.

Position Overview

We're seeking a Crisis Program Director to lead our Mobile Crisis Response (MCR) program. This role is responsible for overseeing program operations, supervising staff, and ensuring high-quality, responsive crisis services across the community.

You'll play a key leadership role—managing program performance, supporting clinical staff, and building partnerships with community providers. This is a hands-on leadership position that combines team management, program development, and direct involvement in service delivery.

Key Responsibilities

Program Leadership & Operations

• Lead and oversee daily operations of the Mobile Crisis Response program
• Supervise Program Coordinators and direct service staff
• Ensure compliance with all program standards, contracts, and agency policies
• Support program development and expansion of services

Staff Supervision & Development

• Provide leadership, coaching, and supervision to Program Coordinators and team members
• Lead team meetings and provide ongoing training and support
• Participate in hiring, performance management, and staff development

Community Engagement & Partnerships

• Build and maintain relationships with community providers and stakeholders
• Support outreach efforts and community presentations
• Develop and maintain resource networks for youth and families

Service Delivery & Oversight

• Oversee scheduling and coordination of crisis response services (daytime and after-hours)
• Participate in on-call rotation for crisis consultation (evenings/weekends)
• Ensure accurate documentation, billing, and reporting across the team

Qualifications

• Master's degree in Social Work, Counseling,
• Active clinical license required (LCSW or LCPC)
• Minimum of 5 years of supervisory experience
• Strong leadership and team management skills
• Experience working with youth and families in crisis settings preferred
• Ability to manage multiple priorities in a fast-paced environment

Additional Requirements

• Valid driver's license with a clean driving record
• Reliable transportation
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and documentation systems
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid Time Off (Vacation, Sick, Holidays)
• Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts

Why Join Aunt Martha's?

This is an opportunity to lead a critical, community-based program that directly impacts individuals and families in crisis. You'll be part of a collaborative, mission-driven team committed to making a difference every day.