Crisis Peer Support Specialist

Community Mental Health for Central Michigan; Harrison (MI); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

BCBS health plans

HSA with employer contributions

Dental & Vision plans

Life insurance

Job summary

Community Mental Health for Central Michigan seeks a dedicated professional to provide mobile crisis response and stabilization services within assigned counties, coordinating with a crisis stabilization case manager and the community partners to ensure safety and timely follow-up care.

The role emphasizes collaboration, documentation, and the ability to act calmly under pressure in crisis situations, with independent judgment and strong communication skills.

Qualifications

• High School diploma or equivalent.
• General health or human services coursework (e.g., psychology, health promotion).
• Must have a valid driver's license for agency-related travel.

Responsibilities

• Provides direct intervention and stabilization support to individuals and/or families requesting mobile crisis response for assigned counties.
• Works with a crisis stabilization case manager and crisis mobilization team on appropriate interventions.
• Collaborates with CMHCM team and community partners to support crisis response and follow-up care.
• Monitors effectiveness of stabilization interventions and documents efforts.
• Provides back-up coverage for current consumers in crisis or emergent need.
• Complies with all policies and documentation requirements in a timely manner.
• Engages with community partners to support comprehensive stabilization efforts and safety for recipients.

Skills

Basic computer skills

Strong reading skills

Telephone skills

Education

High School diploma or equivalent

General health or human services coursework

Driver's license

Job description

LOCATION

Primary Location: 789 Clare Avenue Harrison, MI 48625.Some travel toGladwinCounty will be required. Additional details will be discussed further in the interview.

SCHEDULE

This is a full time position, 40 hours per week. Monday - Friday 8am - 5pm is the typical schedule.

COMPENSATION

Hourly Range: $16.53 - $22.54 per hour depending on experience

Full Time Benefits

• Medical - 3 Plans through BCBS
• HSA with employer contributions that typically cover 50% of deductible
• Dental - Basic and Enhanced Plans
• Vision - Basic and Enhanced Plans
• Life Insurance for Employee, Spouse and Children
• Flexible Spending Accounts

Agency Provided Benefits

• $50,000 Life Insurance
• $100,000 AD&DD
• Disability Insurance - STD and LTD
• Healthcare Savings (after 6 years) used for retirement healthcare
• Identity Theft
• 100% employer funded Defined Benefit (pension) program with vesting after 6 years
• 457b investment options to save for retirement
• Social Security Alternative - 12.4% into private account

Why work for CMHCM?

• Public Student Loan Forgiveness Program
• National Health Service Corp Loan Repayment Program
• MDHHSBehavioral Health Loan Repayment Program
• Tuition Reimbursement Program
• Flexible work schedules and work from home options
• 12 weeks of 100% paid maternity and paternity leave
• Paid Funeral and Jury Duty Leave
• 30 paid leave days (16 Annual/12 sick) during first year of employment
• Performance-based compensation plan with annual increases
• Professional Development opportunities
• Free CEU training opportunities
• 12 paid holidays + 2 floating holidays
• Wellness Program
• Longevity Compensation (after 5 years)

SUMMARY

General Description: Provides brief intervention intended to monitor the health, safety, and security of adults receiving mobile crisis support. Responds to individuals verbally, via video, or in person at consumer homes or other designated community meeting locations. Responds and supports at scheduled intervals determined by the service plan as needed or on an emergency basis. Arranges and coordinates support from other interventionists as needed with the goal to mitigate and prevent further crisis for the consumers.

Responsibilities and Duties: Provides direct intervention and stabilization support to individuals and/or families requesting mobile crisis response for assigned counties. Works in collaboration with a crisis stabilization case manager, and crisis mobilization intervention team on appropriate interventions and support to individuals and families. Works collaboratively with CMHCM team and community partners to provide support for crisis response and follow up care. Monitors the effectiveness of stabilization interventions and documents efforts. Provides back-up coverage for current consumers who may be experiencing crisis or emergent needs. Pays special attention to needs identified in service plans and potential emergency situations that could arise without intervention. Comply with all applicable policies and procedures including documentation requirements in a timely manner. Conducts self-collaboratively with community partners to support comprehensive stabilization efforts and safety for recipients. Knows and followsemergency procedures for initiating more intensive intervention.

EMPLOYMENT STANDARDS

General Education

High School: Graduate or equivalent

Courses General health or human service coursework, e.g., psychology, healthpromotion

Job-Related Experience: Sufficient experience to perform the position at a satisfactory level required.

Licenses, etc. Individuals must have a valid driver's license while operating a vehicle while on agency business.

Individuals who are functioning as Crisis Peer Support Specialist serving adult beneficiariesmust meet MDHHS specialized training and education requirements including: having aprimary diagnosis of a mental health condition that has caused substantial life disruption;having been the recipient of mental health treatment and/or services for at least one year; having personal experience navigating complex mental health treatment services; have beenin recovery for at least one year and self-identify as having a metal health condition withwillingness to share their recovery story.

CONDITIONS OF EMPLOYMENT

Knowledge: Knowledge of individuals with developmental disabilities, mental illness andsubstance abuse. Knowledge of medications. Knowledge of appropriate living conditions andemergency procedures, which affect recipient's welfare.

Skills: Basic computer skills, strong reading skills and telephone skills.

Abilities: Strong independent judgement skills, excellent verbal communication and familiaritywith the geographic area. Good memory for details, ability to work independently and to workeffectively in crisis situations. Excellent receptive language and hearing skills. Ability to communicate well with recipients and staff both orally and in writing. Ability to work with professional staff as a team member. Must be flexible, remain calm under pressure and haveability not to overreact to certain situations, comments, and sometimes difficult behaviors.Ability to assist recipients with personal needs as outlined in the treatment plan. Ability to stayorganized and utilize time in the most efficient manner. Must demonstrate respect for recipients with an understanding of their needs, support expression of their ideas, emotions and assist themin positive decision‑making skills. Ability to interact, relate and redirect recipients as necessary.

Physical Demands: Work involves periods of sitting or standing and listening interspersed withdriving, walking and providing direct care. Direct care could include lifting, positioning anddomestic duties.

Work Environment: Work will be performed in a monitoring control room, agencyautomobiles, recipients' homes and in the community at-large.