Crisis Peer Specialist

multicare; Puyallup (WA); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement benefits

Paid time off

Employee Assistance Programs

Job summary

MultiCare seeks a Crisis Peer Specialist to educate, support and consult with consumers and families during crisis intervention across Pierce County. You will provide mobile outreach through advocacy, problem solving, mentoring and empowering individuals toward recovery.

Role requires rotating shifts 24/7 including evenings, nights, weekends and holidays. If you are a self-identified consumer of mental health services, you bring lived experience that informs compassionate care and peer support.

Qualifications

• Minimum high school diploma or equivalent; optional two years paid/volunteer experience with individuals with severe mental illness.
• Active CPSS certification required at time of hire for new employees after 11/1/2025; current employees must obtain CPSS within 1 year of hire but by 12/31/2026.
• ACC R credential must be applied for within 30 days of hire.

Responsibilities

• Provide education, support and consultation to consumers and families during crisis intervention.
• Perform mobile outreach services through advocacy, problem solving and mentoring.
• Promote hope and empowerment; work rotating shifts including evenings, nights, weekends and holidays.

Skills

Crisis intervention

Advocacy

Team collaboration

Self-management

Education

CPSS Certification

ACCR credential

High school diploma or equivalent

Job description

Join a team that shares your calling At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Day

Position Summary

The Crisis Peer Specialist provides education, support and consultation to consumers and their families during the crisis intervention process throughout Pierce County. You will provide mobile outreach services to consumers through advocacy, problem solving, mentoring and promoting hope and empowerment. You will be responsible for rotating shifts on a 24/7 basis that includes evenings, nights, weekends and holidays.

Responsibilities

• Provides expertise about the recovery process, symptom management, and the persistence required by consumers and their families with severe mental illnesses to have a rewarding life
• Collaborates to promote a team culture that recognizes, understands, and respects each consumer's point of view, experiences, and preference
• Facilitates maximization of consumer choice, self-determination, and decision making in the planning, delivery, and evaluation of treatment
• Serves as a liaison with community resources, allied treatment providers, and substance abuse services.
• Provides education, support and consultation to consumers and families in crisis; provides support during the crisis intervention process
• Be a self-identified consumer of mental health services

Requirements

• High school diploma preferred OR two years paid or volunteer work experience with individuals with severe and persistent mental illnesses
• Employees hired after November 1, 2025 must have an active Certified Peer Support Specialist (CPSS) at time of hire.
• Current employees must obtain Washington State Certified Peer Support Specialist (CPSS) certification within one (1) year of hire but no later than 12/31/2026.
• Washington State Counselor Agency Affiliated Registered (ACCR) credential must be applied for within thirty (30) days of hire. Employees may work while the application is pending for up to one hundred twenty (120) days, unless a higher credential is already held
• Drivers License/Abstract
• Successfully pass an examination administered by the Mental Health Division
• Experience as a recipient of mental health services for severe and persistent mental health illness

Why MultiCare?

• Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $26.56 - $38.22 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here .