Crisis Peer Counselor - ITA and CTS

Lifeline Connections; Washington; On-site; USD 40,000 - 52,000; Full time

Job summary

Lifeline Connections in Washington is seeking a Crisis Wellness Center Peer Counselor. You will provide recovery-focused services to participants at the Crisis Stabilization and Involuntary Treatment Center, using WRAP fidelity to promote crisis stabilization within the least restrictive setting.

You will mentor participants, collaborate with the team on rights and consent, educate about advance directives, perform room checks, support life skills, and participate in daily WRAP groups to

Job description

Job Description

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions.

Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive.

Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

POSITON TITLE: Crisis Wellness Center (ITA and CTS) Peer Counselor Non-Exempt Position

RESPONSIBLE TO: Peer Supervisor and Program Director

MAJOR DUTIES: The Crisis Peer Counselor works under the supervision of the Peer Counselor and Program Director. This position provides recovery focused services to participants of the Crisis Stabilization and Involuntary Treatment Center. Utilizing the WRAP fidelity with the goal of crisis stabilization within the least restrictive setting. This position provides clinical services to agency patients. In fulfilling these duties, the incumbent performs the following duties independently:

1. Provide peer support, drawing on common experiences as a peer, to validate individual experiences and to provide guidance and encouragement to participants to take responsibility and actively participate in their own recovery.
2. Participate in verbal and physical de-escalation and interventions in emergent situations and be willing to assist other team members as needed to maintain a safe and secure environment.
3. Serve as a mentor to individuals to promote hope and empowerment.
4. Partners with each participant to provide information about service options and the process of care.
5. Obtains details and educates on advance directives to partner with the participant and to design and plan care.
6. Completes a WRAP with participant and educates team
7. Assists in completing admission to the Center including:
   1. Orientation to the program, including an introduction to staff, tour of the facility, individual rights and grievances, program schedule, and community agreements.
   2. Reviewing and storing personal property.
8. Partners with each participant to maintain a recovery environment by performing tasks including, but not limited to:
   1. Room Checks.
   2. Removes any hazardous objects and records findings as designated.
   3. Helps participants manage any risky behavior and completes required documentation.
   4. Implements contraband policy.
   5. Teaches life skills that enhance ability for participants to work on keeping personal space clean, encouraging ADLs, and following family style meal times.

1. Example of additional life skill support includes tasks such as supporting patients with shower clean up using proper infection control procedures after each use.

1. Act as an interpreter to help team members better understand and empathize with each individual’s unique and subjective experience and perceptions.
2. Provide expertise and consultation from a behavioral health consumer perspective to the entire team concerning participant’s experiences on symptoms of mental illness, the effects and side-effects of medications, responses to and opinions of treatment, and experiences of recovery.
3. Collaborate with the team to promote a team culture in which each person’s point of view, experiences, and preferences are recognized, understood, and respected, and in which self-determination and decision-making in treatment planning are maximized and supported.
4. Help participants and other team members identify, understand, and combat stigma and discrimination associated with behavioral health and develop strategies to reduce self-stigma and stigma within the team.

Run daily groups using WRAP material that encourages participants to identify personal recovery tools.

1. Collaborate with the team to ensure the protection of individual’s rights in order to help individuals improve their knowledge of rights and grievance procedures.
2. Increase awareness of, and support, individual participation in consumer self-help programs and consumer advocacy organizations that promote recovery.
3. Serve as the liaison be