Crisis Interventionist | 30 hours per week | Behavioral Health Assessment Team

20000 Southeast Iowa Regional Medical Center; West Burlington (IA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive base pay

Health, Dental and Vision plans

PTO

Education Assistance Program

Employee Assistance Program

Job summary

Great River Health in West Burlington, IA is seeking a Crisis Interventionist to provide direct support to individuals with mental health needs. You will perform triage screenings, stabilize patients, de-escalate crises, and collaborate with the Behavioral Health Assessment Team for safe discharge planning.

The role requires a Master’s degree in Social Work or related field, 4–6 years of experience, MOAB training within 1 year of hire, and strong documentation and communication skills.

Qualifications

• Master’s degree in Social Work or equivalent from an accredited program.
• Preferred BA/BS in Social Work or related field.
• 4–6 years experience in mental health/social work settings.
• MOAB training required within first year.
• Knowledge of behavioral health assessment, treatment, and rehabilitation.
• Strong communication and counseling skills.

Responsibilities

• Provide crisis stabilization for patients.
• De-escalate agitated individuals.
• Conduct triage/psychosocial mental health screenings.
• Coordinate care and address gaps in services.
• Refer to community resources (housing, legal aid, job placement).
• Document progress notes and screenings accurately.
• Collaborate with Treatment Team for disposition decisions.

Skills

Crisis intervention

De-escalation

Psychosocial assessment

Documentation

Communication

Care coordination

Discharge planning

Education

Master’s degree in Social Work

Bachelor’s degree in Social Work or related field

Job description

Job Details

Minimum Hiring Wage: From $26.89 per hour

Scheduled Hours: 6:00am - 4:30pm, every other weekend

Job Description

The Crisis Interventionist is responsible for providing direct support to people with varying degrees of mental illnesses and other related issues. The Crisis Interventionist will utilize intervention strategies to assist with rapid stabilization, de-escalation and therapeutic mediation. Conduct a thorough, accurate, clinically sound Triage/Psychosocial comprehensive mental health screening for qualifying patients presenting to the Health System as well as via tele-medicine. Gather collateral information from family, other providers, etc. in order to provide a more thorough assessment of immediate needs. Actively coordinate care, identify and address gaps in service needs and make appropriate recommendations. Conduct brief intervention counseling sessions. Utilize efficient use of psychiatric and medical resources,and facilitate safe and appropriate discharge planning. The Crisis Interventionist is a member of the Behavioral Health Assessment Team staff and attends affiliated staff meetings and in-services.

What you will do

• Crisis stabilization of patients.
• Assist in de-escalation of agitated patients.
• Implement intervention techniques for individuals.
• Advocate for clients or patients to resolve crises.
• Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
• Refer patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education.
• Provide accurate and professional psychosocial screenings in a timely manner.
• Displays quality interviewing, diagnostic and report-writing skills
• Communicates effectively with the Treatment Team in determining the disposition of patients who present themselves in the Emergency Department or other departments within the Medical Center.
• Documents clear and concise progress notes and screenings according to expected procedures and expected documentation standards
• Engages in timely, efficient patient disposition.
• Works closely with patient, patient’s family, nursing staff, and attending physician.
• Shows good knowledge of referral/placement process and available community resources.

Qualifications

• Master’s degree in Arts/Sciences (MA/MS) Master’s Degree in Social Work or similar degree from an accredited program
• Preferred Bachelor’s Degree in Arts/Sciences (BA/BS) Bachelor’s Degree in Social Work or similar degree also considered
• Required 4-6 years experience in mental health/social work settings with Bachelor’s Degree Preferred
• MOAB training required at first available opportunity
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for counseling and guidance.
• Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Being aware of others' reactions and understanding why they react as they do.
• Talking to others in a professional manner to convey information effectively and calmly.
• Actively looking for ways to help people.
• Understanding written sentences and paragraphs in work related documents.
• Writing skills adequate to write narrative accounts.
• The ability to listen to and understand information and ideas presented through spoken words and sentences.
• The ability to communicate information and ideas in speaking so others will understand.
• The ability to apply general rules to specific problems to produce answers that make sense.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• The ability to read and understand information and ideas presented in writing.
• MOAB training and certification within 1 year of hire.

Benefits

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance ProgramEmployee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Contact

Contact a member of our Talent Acquisition team at [e-mail]