Crisis Intervention Supervisor - 4pm-12am

Center For Community Resources, Inc.; Pennsylvania; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision insurance

Employee Assistance Program

Flexible Spending Account

Life insurance

Short/Long-term Disability

PTO & Holidays

Tuition reimbursement

PSLF eligible employer

Job summary

Center for Community Resources in Cambria County, PA is seeking a Crisis Intervention Supervisor for the evening shift (4pm–12am). You will supervise crisis specialists, ensure licensure compliance, review clinical documentation, and coordinate staffing with managers to guarantee coverage, including rotating weekends.

The role requires a Bachelor’s degree in Human Services or related field and relevant crisis services experience, plus clearances and a PA driver’s license.

Qualifications

• Bachelor’s degree in Human Services or related field required.
• One year of mental health or crisis services experience preferred.
• Act 33/34 and FBI clearances required; valid PA driver’s license and car insurance verification.

Responsibilities

• Provide direct supervision of crisis specialists and ensure licensure compliance.
• Perform duties of a crisis intervention supervisor and review clinical interventions.
• Conduct daily chart reviews to ensure appropriate clinical documentation.
• Oversee staff training, scheduling, and evaluations; communicate performance issues.
• Coordinate crisis staff scheduling with managers; ensure coverage and rotating weekends.
• Consult HR on staff issues and document all supervisee activities.
• Facilitate service coordination with community services and interagency resources.

Skills

De-escalation

Computer literacy

County resources

Confidentiality

Scheduling flexibility

Education

Bachelor degree in Human Services or related field

Job description

Crisis Intervention Supervisor - 4pm-12am# Crisis Intervention Supervisor - 4pm-12amCambria 988 Call Center - Ebensburg, PA 15931## OverviewSalary Range$25.00 HourlyPosition TypeFull TimeJob ShiftEveningEducation Level4 Year DegreeCategoryCrisis## Description**Crisis Intervention Supervisor – Evening shift (4pm – 12am)** **Center for Community Resources** **Cambria County, PA****1 Position****Job Description*****WANT TO WORK FOR AN AGENCY THAT’S VOTED BEST PLACES TO WORK FOR 12 CONSECUTIVE YEARS WITH COMPETITIVE BENEFITS AND SALARY?*****Center for Community Resources Cambria Crisis Intervention Services** is looking for a compassionate mental health professional. Crisis Intervention services include telephone assessment, crisis counseling, conflict resolution, referral and linking to community resources. Work in a supportive team environment while helping people access mental health/drug and alcohol services throughout the state.CCR’s mission is connecting people to services. And that’s exactly what you’ll be doing in this role. Here, you’ll appreciate the support and camaraderie of a local team as you provide the community with care and support that will improve their mental health and well-being.**Daily Functions:*** Provide direct supervision of crisis specialists and ensures program meets licensure requirements.* Perform all duties of a crisis intervention specialist.* Performs daily chart reviews to ensure that clinical interventions are appropriate. Clinical deficiencies are discussed with crisis worker and documents accordingly in a supervision.* Ensures clinical documentation by staff meets standards via chart reviews.* Provide supervisor duties such as new staff training, scheduling, performance evaluations and employee oversight performance issues and documents activities accordingly.* Collaborates and consults with managers in completing the crisis staff schedule.* Assists with the training of new hires and assesses ability of each worker in collaboration with managers and documents accordingly.* Ensures adequate coverage in crisis at all times and demonstrates flexible schedule to ensure adequate program coverage.* Ensures all assigned performance evaluations to are completed, reviewed and submitted to HR at least 1 week prior to due date.* Consults with mangers and HR on any performance or policy violations by staff and documents all supervisions with employee to resolve the issue.* Facilitate service coordination with community services involved along with interagency resources.**The hours for this position are 4pm – 12 am with rotating weekends. We also offer a possible higher salary based on experience.****The starting salary rate for this position is $25.00/hr. Evening shift differential is $0.75/hr and the midnight shift differential is $1.50/hr. Crisis Intervention Supervisors are required to work rotating weekends.**This is a very rewarding position that can develop into a long-term career. At CCR, there are lots of opportunities for career development. It is a great way to improve your skills and education.**Qualifications:*** Bachelor’s degree in Human Services or related field. With major course work in sociology, social work, psychology, gerontology, history, criminal justice, nursing, counseling, education, theology, political science or related field **AND** one year experience in mental health field required.* Required Five years of Mental Health experience, or related field with two of the years being supervisory.* Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. Individuals who have accessed human services are encouraged to apply. EOE/ADA**\\*Center for Community Resources is a qualifying employer under the Public Service Loan Forgiveness (PSLF) Program. Interested applicants should visit** **Student Loan Forgiveness | Federal Student Aid****Benefits & Total Rewards:****HEALTH & WELLNESS*** Medical: Employee $41.93/pay* Employee + Child(ren) $73.32/pay* Employee + Spouse $93.60/pay* Employee + Family $121.61/pay* FREE Dental Insurance* FREE Vision Insurance* FREE Employee Assistance Program* Flexible Spending Account (FSA)* FREE Healthy Merits Well-Being Program**EMPLOYER-PAID COVERAGE*** FREE Life Insurance* FREE Short-Term Disability* FREE Long-Term Disability**TIME OFF & WORK LIFE BALANCE*** Up to 20 PTO days in your first year* 25 PTO days at 5 years* 30 PTO days at 11 years* 7 Paid Holidays* 1 Floating Personal Day* PTO Cash-Out Option* Flexible scheduling opportunities**RETIREMENT & FINANCIAL*** 403(b) Retirement Plan Employer match up to 6%* Referral Bonus - up to $1,000* Pre-tax & Roth contribution options**EDUCATION & SUPPORT*** Tuition reimbursement up to $2,000 per semester / $4,000 per year* Public Service Loan Forgiveness (PSLF) eligible employer**ADDITIONAL OPTIONS*** Accident Insurance* Critical Illness Insurance* Hospital Indemnity* Insurance Buy-Up Life & AD&D Insurance**Equal Opportunity Employer Statement** We are an equal opportunity employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.## Qualifications**Position Qualifications:**| | | || --- | --- | --- || | Required: | Preferred: || Education | Bachelor Degree in Human Services or related field | || Experience | One-year experience in Crisis Services or in the mental health field preferred with a Bachelor’s degree | || Licenses, Certificates or Clearances | Act 33/34 and FBI clearances Valid PA Driver’s License Car Insurance Coverage Verification | || Special Skills, Knowledge and Abilities | Knowledge of de-escalation techniques, computer literate, knowledge of 302/201 process, and knowledge of county resources | || Other factors or requirements | Required to give a 30 day notice when separating from the agency Able to exercise sound judgement Flexibility in scheduling Take the initiative while being cooperative and empathetic Maintain strict confidentiality | |