Crisis Intervention Specialist - Relief Norwood, MA

Riverside Community Care, Inc.; Norwood (MA); On-site; Full time

Job summary

Riverside Community Care, Inc. seeks a passionate Crisis Intervention Specialist (CIS) to join its Community Behavioral Health Center Team. This role focuses on crisis intervention, safety monitoring, and providing support to individuals and families in distress, contributing to a positive and therapeutic environment.

Benefits

Healthcare benefits

Professional development opportunities

Generous time off

Qualifications

• Advanced skills in trauma-informed crisis intervention
• Experience in medical emergency protocols like CPR and naloxone administration
• Ability to respond to psychiatric emergencies

Responsibilities

• Provide calming presence while ensuring safety of persons served.
• Assist with safety drills and maintaining facility standards.
• Coordinate response to medical and psychiatric emergencies.

Skills

Crisis intervention

De-escalation

Trauma-informed care

Emergency response

Positive relationship modeling

Job description

We make a difference - in your community and in your career.

Crisis Intervention Specialist - Relief

Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join ourCommunity Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

The Crisis Intervention Specialistis responsible forproviding advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows.

Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.

The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:

• Modeling and teaching skills for development of positive relationships and negotiation of conflict
• Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
• Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards
• Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns.
• Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
• Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle

Pay Rate: $25.46/hourly

Schedule: Relief hours available!

Why You'll Love RiversideWe make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer!

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