Crisis Intervention Specialist - 3rd Shift

Funeral Directors Life; Fond du Lac (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Funeral Directors Life seeks a qualified Crisis Worker to provide direct face-to-face and telephonic crisis intervention, evaluation, and referrals. You will arrange inpatient admissions when needed and ensure care aligns with best practices and professional ethics.

The role includes collaboration with community providers and maintaining secure, compliant records. Ideal candidates have a background in social work or psychology, with knowledge of psychopathology and treatment modalities, plus a

Qualifications

• Knowledge of psychopathology and treatment modalities; psychopharmacology and addiction treatment preferred.
• Bachelor's or Master's Degree in social work, psychology, human services or related field; Wisconsin driver's license may be required.

Responsibilities

• Provide direct face-to-face crisis intervention services (walk-in/ mobile) and crisis counseling.
• Arrange admission to inpatient psychiatric facilities as needed.
• Coordinate with community resources, assess protective services and guardianships.
• Maintain and secure treatment records; ensure HSRS compliance and reporting.

Skills

Psychopathology knowledge

Treatment modalities

Psychopharmacology

Addiction treatment

Education

Bachelors or Masters in social work/psychology/human services

Job description

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Provides direct face-to-face (via walk-in clinic or mobile response) and telephone contact crisis intervention services. Services include evaluation, crisis counseling, information and referral to a wide variety of collateral agencies, families and resources. Crisis Worker responsible for arranging admission to an inpatient psychiatric facility for individuals subject to Chapter 51 detentions.
• Responsible for ensuring services provided by the least restrictive and clinically appropriate means and ensures treatment/recovery is in accordance with best practice and professional ethics and boundaries, and code of conduct.
• Provide and arrange for provision of support services and collaboration with other community resources and providers. Evaluate the need for protective services under Chapter 55, guardianships and alternative placements.
• Provides liaison services between clients and community agencies. Assists clients with referrals to other caregivers, with financial matters, and with other issues as necessary.

Reports/Records

• Write and maintain progress notes related to a consumer's treatment/recovery plan and assessments and that contribute to an overall understanding of the individual's ongoing level and quality of functioning.
• Provide testimony, written/oral reports, and perform any other court-related duties as assigned
• Ensure security and confidentiality of all consumer/treatment records.
• Determine and review any potential reimbursement by third-party payers when applicable. Follow Wisconsin Medicaid's medical record documentation requirements and covered services as they apply. Bill all allowable services and submit billing as directed
• Maintain efficient, timely and accurate completion of required records, reports, and other necessary paperwork within specified timeframes according to rules, regulations and agency policy.
• Ensure compliance with Human Service Reporting System (HSRS) and other State or Agency systems for data collection.

Desirable Knowledge and Abilities

Knowledge of psychopathology and treatment modalities; psychopharmacology and addiction treatment preferred. Knowledge of federal, state and county laws, rules relating to Mental Health, Substance Abuse and Developmental Disabilities. Ability to conduct interviews and assessments, administer psychosocial evaluations and provide client specific interventions. There is significant interaction with clients, their families, other health care providers, community agencies, and others outside of the department.

Training and Experience

A Bachelor's or Master's Degree from an accredited college or university in social work, psychology, human services or related field. Must have the ability to interact professionally with clients who may be challenging and potentially hostile. Experience working with children and families in the capacity of child welfare, child protective services, or juvenile justice a plus. A minimum of one year of experience working with youth in the area of mental health preferred. A valid Wisconsin driver’s license, available automobile, and automobile insurance are required.