Crisis Intervention Specialist

UnityPoint Health; Iowa City (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

UnityPoint Health in Iowa City is seeking a dedicated crisis services professional to support adults in mental health crisis, 24/7. You will help assess needs, develop stabilization plans, and connect individuals with appropriate care.

The role emphasizes ethical practice, collaboration with the mental health team, and documentation of symptoms and progress to ensure safe, compassionate care for patients and families.

Qualifications

• Bachelor’s degree in social work, nursing, psychology or related field preferred.
• Two years of relatable work experience in mental health and other human service-related positions.
• Iowa Driver’s License required.

Responsibilities

• Collaborate with the individual in crisis to develop and implement a crisis stabilization plan.
• Create a supportive environment that includes admission process to the program, assessing status and immediate needs in collaboration with the mental health team.
• Skill development interventions with the individual and documenting observable behaviors and symptoms.
• Performs additional duties as may be assigned to ensure complete service to all customers.

Education

Bachelor’s degree in social work, nursing, psychology or related field

High school diploma or 2-year Associate degree considered

Job description

Overview

Crisis Services are designed to assist individuals who are in a mental health crisis and need a supportive environment and staff to help them work through the crisis. We provide a stable and consistent environment to adults who are experiencing a mental health crisis in a community setting 24 hours per day 7 days per week.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or administrative staff.

• Purposefully conducts all aspects of the job in an ethical manner in support of the organization’s commitment to ethical behavior in all areas of personal and professional activity.

• Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals.

• Collaborate with the individual in crisis to develop and implement a crisis stabilization plan. This plan will assist the individual developing and implementing strategies which will help them to manage the impact of the crisis as they return home.

• Create a supportive environment that includes admission process to the program, assessing status and immediate needs in collaboration with the mental health team.

• Skill development interventions with the individual and documenting observable behaviors and symptoms.

• Performs additional duties as may be assigned to ensure complete service to all customers.

Qualifications

Education

Bachelor’s degree in social work, nursing, psychology or other human services related is preferred. Highschool diploma or 2- year Associates degree will be considered.

Qualifications/Experience

Two years of relatable work experience in mental health and other human service-related positions. Iowa Driver’s License required.