CRISIS INTERVENTION PROGRAM COORDINATOR

Tom Green County, Texas; San Angelo (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental insurance for employees

Life/AD&D insurance for employees

Vision insurance

Paid vacation/sick/holiday leave

Retirement plan

Cafeteria plan

Workers' compensation

Job summary

Tom Green County seeks a dedicated professional to coordinate the Crisis Intervention program, oversee staff and volunteers, and ensure effective victim services both in-office and in the field.

Responsibilities include volunteer recruitment and training, grant preparation, program budgeting, and community outreach through media and public engagements. The role requires strong organizational skills, confidentiality, and ability to work with diverse stakeholders.

Qualifications

• Two years of experience in victim services programs.
• Bachelor’s Degree in Social or Behavioral Science or related field; substitution allowed for one year.
• Administrative and supervisory background desirable.

Responsibilities

• Oversees daily program activities including supervision of staff and volunteers.
• Recruits, trains, and supervises volunteers to provide on-scene crisis intervention; oversees preparation of the monthly on-call volunteer schedule; maintains volunteer records in an accurate and confidential manner.
• Provides direct victim services in office or in the field, including crisis counseling, referrals, victim advocacy, and emergency transportation; assists victims in applying for financial assistance or refers to other community resources, as appropriate.
• Coordinates the planning for volunteer training seminars, including securing speakers and preparation of informational materials for attendees.
• Develops and/or revises program goals, objectives, policies, and procedures, as necessary.
• Prepares grant applications; prepares and administers operating budget.
• Provides Crisis Intervention Program information to the public through radio, television, print media, and personal speaking engagements.
• Maintains activity statistics; prepares monthly and quarterly grant reports.
• Communicates and interacts with attorneys, victims, families, law enforcement/court personnel, and Tom Green County department representatives.
• Prepares or drafts correspondence, as needed.
• Answers phone and provides information or refers call to appropriate individual or office.
• Responds to crisis scenes on a 24/7 on call basis, as needed.
• Ensures program vehicle is properly maintained.
• Attends meetings and seminars; attends Commissioner’s Court meetings as needed to discuss topics such as budget, expenditures, and resolutions.
• Performs other duties as required.

Skills

Crisis intervention

Volunteer supervision

Staff supervision

Grant reporting

Public speaking

Budget administration

Data entry

Resource coordination

Education

Bachelor’s Degree in Social or Behavioral Science or related field

Two years of experience in victim services programs

Tools

Word processing

Spreadsheet software

Job description

This position will be filled after August 07, 2026

Tom Green County (TGC) provides the following benefits for its employees:

• Medical/Dental insurance for employees at no cost to the employee
• $25,000 Life/AD&D Insurance for employees at no cost to the employee
• Low-cost Vision Insurance
• Paid Vacation/Sick/Holiday leave
• Retirement Plan
• Cafeteria Plan
• Workers Compensation

Under general direction, independently coordinates and administers the Tom Green County Crisis Intervention program, staff, and activities.

Essential Duties and Responsibilities:

• Oversees daily program activities including supervision of staff and volunteers.
• Recruits, trains, and supervises volunteers to provide on-scene crisis intervention; oversees preparation of the monthly on-call volunteer schedule; maintains volunteer records in an accurate and confidential manner.
• Provides direct victim services in office or in the field, including crisis counseling, referrals, victim advocacy, and emergency transportation; assists victims in applying for financial assistance or refers to other community resources, as appropriate.
• Coordinates the planning for volunteer training seminars, including securing speakers and preparation of informational materials for attendees.
• Develops and/or revises program goals, objectives, policies, and procedures, as necessary.
• Prepares grant applications; prepares and administers operating budget.
• Provides Crisis Intervention Program information to the public through radio, television, print media, and personal speaking engagements.
• Maintains activity statistics; prepares monthly and quarterly grant reports.
• Communicates and interacts with attorneys, victims, families, law enforcement/court personnel, and Tom Green County department representatives.
• Prepares or drafts correspondence, as needed.
• Answers phone and provides information or refers call to appropriate individual or office.
• Responds to crisis scenes on a 24/7 on call basis, as needed.
• Ensures program vehicle is properly maintained.
• Attends meetings and seminars; attends Commissioner’s Court meetings as needed to discuss topics such as budget, expenditures, and resolutions.
• Performs other duties as required.

Knowledge, Abilities, and Skills:

Knowledge of crisis intervention program procedures and practices; knowledge of basic medical and legal terminology; knowledge of community organizations and resources; knowledge of the laws pertaining to victim rights; knowledge of grant application procedures and requirements; knowledge of data entry and database maintenance procedures; knowledge of word processing and spreadsheet software.

Ability to organize and administer a community program including staff and volunteers; ability to organize, prioritize and perform work in a self-directed manner; ability to speak before public groups; ability to accurately maintain records and data; ability to prepare reports using basic mathematical calculations; ability to operate a personal computer and other office equipment; ability to work effectively with a wide variety of people.

Skill in oral/written communication and interpersonal relations.

Physical Requirements and Work Setting:

Works in a well-lighted, air-conditioned environment; prolonged periods of sitting and periodic walking, standing, bending, and reaching; occasional lifting up to 15 lbs; visual acuity, hearing ability, and manual dexterity required.

Education and/or Experience Required:

Two years of experience in victim services programs. A Bachelor’s Degree in a Social or Behavioral Science or other related field may substitute for one year of the required experience. Administrative and/or supervisory background is desirable.

Certificates and Licenses:

Possession of a valid State of Texas Class C Driver’s License.