Crisis Intake Specialist

Highland Rivers Behavioral Health; Marietta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance through the State Hea

Flexible Benefits such as dental, w

Retirement Plan with employer matching

4 weeks of Paid Time Off with increase

10 paid holidays

1 personal day

Qualifying employer for Public Student

NHSC loan forgiveness in qualifying

Clinical supervision for candidates on

Job summary

Highland Rivers Behavioral Health in Georgia seeks an Access Specialist to handle intake paperwork for psychiatric stabilization and medical detox. The Crisis Service Center operates 24/7 to provide time-limited intervention and direct individuals to the appropriate level of observation.

The role involves completing intake forms, entering data into Carelogic and BHL systems, maintaining census records, answering phones professionally, and collaborating with internal and external partners while

Responsibilities

• Complete intake paperwork for processing of individuals for assessment and/or admission.
• Complete Point of Entry in Carelogic and BHL to ensure accurate processing of individuals receiving services.
• Review/update BHL to ensure accurate daily census.
• Review/maintain daily census logs to ensure accuracy and completion (CSC, Temp Obs, and CSU).
• Answer phones professionally using established protocols.
• Work with a variety of internal and external customers.
• Respond to individual, staff, and third party inquires in person or by phone.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other duties as assigned.

Job description

Highland Rivers Behavioral Health in Georgia seeks an Access Specialist to handle intake paperwork for psychiatric stabilization and medical detox. The Crisis Service Center operates 24/7 to provide time-limited intervention and direct individuals to the appropriate level of observation.

The role involves completing intake forms, entering data into Carelogic and BHL systems, maintaining census records, answering phones professionally, and collaborating with internal and external partners while