Crisis & Incident Operations Coordinator

Jobtailor; Kansas; On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor seeks a diligent operations professional to serve in its 24‑hour command center, delivering prompt emergency responses and coordinating with reporting parties, law enforcement, and vendors to maintain seamless communications.

The role involves documenting resources, providing administrative and logistical support, and monitoring alarm/video systems to ensure timely response and resolution.

Qualifications

• Knowledge of security protocols and emergency response procedures.
• Experience in crisis management; calm and effective handling of crisis situations.
• Highly organized, able to handle several tasks concurrently and prioritize work appropriately.
• Strong teamwork abilities.
• Proficiency in Microsoft Word, Excel, PowerPoint.

Responsibilities

• Initial response to emergencies and critical incidents reported to the 24‑hour command center.
• Provide operational support and coordinate between reporting parties, teammates, law enforcement, and vendors within the incident management policy and system framework to ensure seamless communications.
• Document and manage resources to facilitate timely response and resolution, provide administrative and logistical support, and monitor and manage alarm and video systems.

Skills

Security protocols

Crisis management

Multi-tasking

Teamwork

Communication skills

Microsoft Office

Typing 45 wpm

Shift flexibility

Documentation

Tools

Microsoft Office Suite

Job description

Jobtailor seeks a diligent operations professional to serve in its 24‑hour command center, delivering prompt emergency responses and coordinating with reporting parties, law enforcement, and vendors to maintain seamless communications.

The role involves documenting resources, providing administrative and logistical support, and monitoring alarm/video systems to ensure timely response and resolution.