Crisis Counselor

Stellar Virtual; Town of Texas (WI); Remote; USD 45,000 - 50,000; Full time

Job summary

A leading educational organization seeks a dedicated Crisis Counselor to support K-12 students' mental well-being. This role involves immediate crisis response, supporting students during emotional challenges, and collaborating with families and staff to create a safe virtual learning environment. Key responsibilities include conducting assessments, developing safety plans, and providing counseling, with preferred qualifications in counseling and experience in crisis intervention.

Benefits

Competitive vacation and paid time off plans

Comprehensive medical, dental, and vision plans

401(k) retirement plan with matching contribution

Flexible Spending Account (FSA) or Health Savings Account (HSA)

Two paid closure weeks each year

Qualifications

• Minimum of two years of experience in counseling, focused on crisis intervention.
• Texas state certification as a School Counselor or LPC preferred.

Responsibilities

• Assess and provide immediate support during crises.
• Coordinate referrals to emergency services or community mental health providers.
• Engage families in the crisis resolution process.

Skills

Crisis Intervention

Trauma-informed Practices

Behavioral Intervention Strategies

De-escalation

Communication

Education

Bachelor's degree in Counseling, Psychology, Social Work, or related field

High School Diploma or equivalent (GED)

Job description

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school or need an at-home or flexible learning environment. Today, Stellar Virtual spans across three states, Arizona, Indiana, and Texas, with new states introduced each year.

Our Mission

Empowering Families. Unleashing Potential.

Our Values

At Stellar Virtual, we are guided by five core values. These values are the pillars by which we operate all aspects of our organization.

• Kids First, Always : We make student-centered decisions and always do what's best for our kids.
• Respect : We assume the best of others and treat others the way we want to be treated.
• Create, Communicate, Collaborate : We create together, communicate openly, and work as a team to deliver more than we ever could individually
• Make Your Motion Matter : We work deliberately, efficiently, and with a sense of purpose to achieve great results.
• Go the Extra Mile to Deliver a Stellar Customer Experience : We recognize that every interaction, no matter how small or unrelated it may seem, is an opportunity to build trust and goodwill with our customers.

Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our programs will enable students to thrive and unleash their full potential.

Position Name

Crisis Counselor

Reporting Manager

Position Status

Position Type

Regular, Full-Time (12)

School Year (if applicable)

Not Applicable

Program or School

Yes (W2)

Overview
Stellar Virtual is seeking a dedicated and compassionate Crisis Counselor to support the emotional and mental well-being of K-12 students in alignment with Texas state guidelines for crisis counseling in education. The Crisis Counselor will serve as a critical resource in providing immediate support during crises, helping students develop coping skills, and promoting a safe and supportive virtual learning environment. This role is pivotal in ensuring the emotional resilience of our students as they navigate the challenges of a virtual school setting.

Essential Duties

• Immediate Crisis Response
• Assess and respond to students in emotional, behavioral, or psychological crisis.
• Provide de-escalation and stabilization support during emergencies.
• Administer suicide risk and threat assessments, following district protocol.
• Coordinate referrals to emergency services or community mental health providers.
• Student Support & Intervention
• Offer short-term, solution-focused counseling for students affected by trauma, grief, or crisis situations.
• Develop safety plans for students at risk of self-harm or harm to others.
• Facilitate re-entry planning for students following hospitalization or long-term absence.
• Train staff on recognizing signs of distress, suicide warning signs, and how to report concerns.
• Help implement school-wide crisis response plans.
• Serve as a liaison between school staff, families, and community agencies.
• Document and communicate interventions, safety concerns, and outcomes to relevant personnel while respecting confidentiality laws.
• Engage families and caregivers in the crisis resolution process and follow-up care.

Knowledge, Skills & Attributes

• Minimum of two years of experience in counseling, with a focus on crisis intervention or school counseling preferred.
• Strong understanding of Texas Education Code § 33.005-33.007 related to counselor responsibilities.
• Understanding of trauma-informed practices, suicide prevention, de-escalation, and risk assessment.
• Familiarity with emergency response plans, threat assessment processes, and behavioral intervention strategies.
• Ability to quickly identify risk and implement safety protocols, including suicide or violence risk assessments.
• Skill in building rapport with distressed students, calming escalated behaviors, and collaborating with stakeholders.
• Capacity to make sound, ethical decisions under pressure and adapt to dynamic situations.
• Strong written communication skills to document interventions, safety plans, and referrals clearly and legally.

Education & Certification Requirements

• A minimum of a high school diploma or equivalent (GED) is required.
• A bachelor's degree in Counseling, Psychology, Social Work, or a related field is preferred.
• Texas state certification as a School Counselor (or eligibility to obtain certification) or licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or equivalent.

Benefits & Incentives (Full-Time Only)

• Competitive vacation and paid time off plans
• Comprehensive medical, dental, and vision plans with varying coverage for employees and their families, with a high-deductible health plan option available in all locations
• 401(k) retirement plan (pre- and post-tax options) with matching contribution up to 3% after one year of employment
• Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans
• Flexible Spending Account (FSA) or Health Savings Account (HSA)
• Two paid closure weeks each year (weeks of July 4 and December 25)

Employment "At-Will"
For W-2 employment, Stellar Virtual is an at-will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.

Equal Employment Opportunity (EEO)

Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The pay range for this role is:

45,000 - 50,000 USD per year (Remote (Texas, US))