Crisis Cold Weather Shelter Specialist

Community-Partnership-of-the-Ozarks; Springfield (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

The Crisis Cold Weather Shelter Specialist at Community Partnership of the Ozarks supports planning and operations for the Crisis Cold Weather Shelter, located at the O’Reilly Center for Hope/New Day in Springfield, MO. Coordinates volunteer recruitment, training, scheduling, and daily updates during the shelter season.

This grant-funded, exempt, full-time position reports to the Senior Director of Homeless Services; duties include site outreach, volunteer coordination, transportation logistics,

Qualifications

• Bachelor's Degree is required.
• Proven written and oral communication skills.
• Strong computer skills, including Microsoft Office and Internet.
• Must be comfortable working with diverse populations, including high risk and homeless households.
• Flexibility to work irregular hours typical of a “2nd shift,” including evenings, weekends, and holidays, and a proven ability to work effectively in a fast-paced environment.
• Detail oriented with strong organizational skills.

Responsibilities

• Work with OAEH staff on campaigns to identify and recruit new Crisis Cold Weather Shelter sites and overnight volunteers.
• Coordinate and facilitate training sessions for volunteers.
• Coordinate calendars to ensure volunteer coverage on nights Crisis Cold Weather Shelters are open.
• Serve as primary point of contact for shelter leadership for volunteer-related needs and issues.
• Provide daily updates regarding Crisis Cold Weather Shelter openings and closings during Crisis Cold Weather Shelter season.
• Maintain and report on volunteer and guest records as requested.
• Coordinate with Crisis Cold Weather Shelter leadership to ensure as many individuals seeking shelter as possible are able to access shelter.
• Coordinate with Crisis Cold Weather Shelter leadership and other partners on transportation logistics.
• Assist with evening staffing prior to Crisis Cold Weather Shelters opening at night.
• Treat all guests, volunteers, and partners with kindness and respect.
• Other duties as assigned.

Job description

The Crisis Cold Weather Shelter Specialist assists in Crisis Cold Weather Shelter planning; recruits, schedules, and trains Crisis Cold Weather Shelter volunteers; and provides operational support to Crisis Cold Weather Shelter leadership and shelter sites. The position is a component of the Ozarks Alliance to End Homelessness (OAEH) and is located at the O’Reilly Center for Hope/New Day.

Evaluation:

The Senior Director of Homeless Services, following adopted policies and practices of Community Partnership of the Ozarks, evaluates the Crisis Cold Weather Shelter Specialist.

Reporting Structure:

The Crisis Cold Weather Shelter Specialist reports to the Senior Director of Homeless Services.

Duties and Responsibilities:

• Work with OAEH staff on campaigns to identify and recruit new Crisis Cold Weather Shelter sites and overnight volunteers;
• Coordinate and facilitate training sessions for volunteers;
• Coordinate calendars to ensure volunteer coverage on nights Crisis Cold Weather Shelters are open;
• Serve as primary point of contact for shelter leadership for volunteer-related needs and issues;
• Provide daily updates regarding Crisis Cold Weather Shelter openings and closings during Crisis Cold Weather Shelter season;
• Maintain and report on volunteer and guest records as requested;
• Coordinate with Crisis Cold Weather Shelter leadership to ensure as many individuals seeking shelter as possible are able to access shelter;
• Coordinate with Crisis Cold Weather Shelter leadership and other partners on transportation logistics;
• Assist with evening staffing prior to Crisis Cold Weather Shelters opening at night;
• Treat all guests, volunteers, and partners with kindness and respect;
• Other duties as assigned.

Essential Qualifications/Skills:

• Bachelors Degree is required;
• Proven written and oral communication skills;
• Strong computer skills, including Microsoft Office and Internet;
• Must be comfortable working with diverse populations, including high risk and homeless households;
• Flexibility to work irregular hours typical of a “2nd shift,” including evenings, weekends, and holidays,and a proven ability to work effectively in a fast-paced environment;
• Detail oriented with strong organizational skills.

Position Clarification:

The position of Crisis Cold Weather Shelter Specialist is a grant-funded position and based on funding availability. The job duties are subject to change, based on funding requirements. This is an exempt, full-time position. Grant funding dictates the pay range for this position.CPO receives federal grants and contracts and therefore must comply with the Drug-Free Workplace Act of 1988. Marijuana is considered an illegal drug under federal law, with no exception for medicinal use and is not protected under ADA.Community Partnership of the Ozarks is an Equal Opportunity Employer.