Crisis Clinician I (Evening Shift- Safe Harbor Behavioral Health)

UPMC; Erie (Erie County); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Sign-on bonus up to $5,000

On-site parking

Job summary

UPMC Western Behavioral Health at Safe Harbor is seeking a Crisis Clinician I to join our Crisis Intervention team. This role involves providing crisis counseling, de-escalation, and assessments for individuals of all ages in community and office settings.

The position is an evening shift (2pm-12am) four days per week, with a six-week rotation, including some weekends/holidays. We offer a sign-on bonus up to $5,000 and a supportive, wellness-focused work culture.

Qualifications

• Crisis counseling and de-escalation skills for diverse age groups.
• Ability to assess crisis situations and determine immediate next steps.
• Experience coordinating services and documenting interventions.

Responsibilities

• Provide crisis services in community and office settings, including assessments, counseling, and crisis planning.
• Manage crisis situations independently using positive approaches and motivational interviewing techniques.
• Complete consumer and family crisis assessments (face-to-face and by phone) and provide follow-up via phone or mobile visits.
• Support consumers by promoting stability, coordinating referrals, and negotiating appropriate services.
• Maintain accurate documentation, complete required paperwork, and navigate insurance processes and authorizations.

Skills

Crisis counseling

De-escalation

Motivational interviewing

Assessment and triage

Care coordination

Documentation

Job description

UPMC Western Behavioral Health at Safe Harbor is excited to welcome a passionate and driven Crisis Clinician I to our Crisis Intervention team!

Our Crisis Intervention team is a close-knit group that provides 24/7 crisis services through phone support, mobile response, and walk-in assessments. Under the guidance of the Crisis Clinician Supervisor, you\'ll offer compassionate care to individuals of all ages facing self-identified crises. Responsibilities include crisis counseling, de-escalation, clinical assessment, coordination of services and meeting with clients within our community.

This is an evening shift position, 2pm-12am, four days per week. Schedule is built on a six-week rotation. Some weekends and holidays will be required. The dress code is business casual, and parking is provided on site at no cost.

While crisis work is challenging, it’s deeply rewarding—and our team-building committee promotes staff wellness, connection, and a positive work culture. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of up to $5,000! If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!

Responsibilities

• Provide crisis services in community and office settings, including assessments, counseling, and crisis planning.
• Manage crisis situations independently using positive approaches and motivational interviewing techniques.
• Complete consumer and family crisis assessments (face-to-face and by phone) and provide follow-up via phone or mobile visits.
• Support consumers by promoting stability, coordinating referrals, and negotiating appropriate services.
• Maintain accurate documentation, complete required paperwork, and navigate insurance processes and authorizations.