Crisis Care Coordinator/Alternative Response Team

MultiCare Health System; Puyallup (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Residencies and fellowships

Career development

Generous PTO

Code Lavender

Employee Assistance Program

Job summary

MultiCare Health System in Puyallup, WA seeks a Crisis Care Coordinator to provide follow-up services for individuals in crisis, coordinate referrals, and support warm hand-offs to community services. You will assess needs, determine risk, and work with multi-agency partners to stabilize clients and prevent unnecessary ER visits.

The role requires a bachelor’s degree in social sciences or related field (master’s preferred), WA driver’s license, and ability to complete required background checks.

Qualifications

• Bachelor’s degree in social sciences, mental health or related field required.
• Master’s degree preferred.
• Washington ACCR credential must be applied for within 30 days of hire or an LMHC credential may be substituted.
• Valid Washington state driver’s license.
• Must pass background checks and pre-employment requirements.

Responsibilities

• Provide follow up services for individuals seen in crisis and help coordinate referrals and warm hand-offs.
• Coordinate care within and across systems to link to appropriate services.
• Assess eligibility to determine service needs and conduct risk assessments.
• Collaborate with law enforcement and first responders to educate and assist.
• Work with crisis team and co-responders to divert from incarceration and ER visits.

Skills

Behavioral health

Crisis intervention

Case management

Care coordination

Interagency collaboration

Education

Bachelor’s degree in social sciences or related field

Master’s degree preferred

ACCR credential

LMHC/LMHC-A credentialed

Job description

Crisis Care Coordinator/Alternative Response TeamPlease note that the external MultiCare Careers Website uses Cookies. Please select Accept Cookies or Decline.# Careers at MultiCare## Crisis Care Coordinator/Alternative Response TeamApply: Puyallup, Washington: Full time: Posted Today: JR83276**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE:** 1.0 **Shift:** Day **Schedule:** Wednesday - Saturday, 11am - 9:30pm**Additional Information:*** Minimum of two (2) years of experience in behavioral health, crisis intervention, case management, care coordination, or a related field preferred.* Current Washington State driver's license and proof of current automobile insurance required.* Must meet MultiCare's safe driving standards as verified through a motor vehicle record (MVR) review.* Must successfully complete all MultiCare pre-employment requirements, including a urine analysis (UA) screening.* Must be eligible for and maintain clearance to enter correctional facilities and jails that refer individuals to the crisis team, including successful completion of required background checks and annual re-screening.* Must successfully complete Pierce County Sheriff's Office (PCS) onboarding requirements, including urine analysis, fingerprinting, background investigation, and background interview prior to the start date. Employment offers are contingent upon meeting these requirements.* Must be able to wear a ballistic vest while responding to calls and providing field-based services.**Position Summary**The Crisis Care Coordinator is responsible for providing follow up services for individuals seen in crisis and helping coordinate referrals and warm hand offs to appropriate services in the community to help stabilize and/or mitigate future crisis The incumbent provides direct assistance in gaining access to services; coordinates care within and across systems; ensures linkage to appropriate services; conducts assessment of the eligible recipient to determine service needs; evaluates and completes a risk assessment; collaborates with law enforcement and other first responders to educate; works closely with all member of the crisis team and co-responders to help divert individuals from incarceration or unnecessary visits to the emergency department.**Requirements:*** Bachelor’s degree in social sciences, mental health or related field required; Master’s degree preferred* Washington State **Counselor Agency Affiliated Registered (ACCR)** credential must be applied for within thirty (30) days of hire. Employees may work while the application is pending for up to one hundred twenty (120) days, OR a **Mental Health Counselor Assoc (LMHCA)** credentialed with Washington State may be substituted for the AAC* Current Washington state driver’s license* Minimum two (2) years of experience preferred* Proof of a safe driving record (which meets established MultiCare Standards) obtained by a motor vehicle report from the appropriate state* Must be approved, have clearance, and pass additional background checks from correctional facilities and jails that make referrals to crisis team and agree to annual background checks**Why MultiCare?** **Rooted in the local community** Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. **Growth and education** Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. **Well-being and support** Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. **Living our values** Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. **Belonging for all** Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life.**Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $30.40 - $43.75 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.