Crimson - Server

The Wild Birch Hotel; Anchorage (AK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Discounted hotel rates at Hyatt brand hotels

50% off food at the restaurant

Medical, dental, vision benefits after 60 days

PTO and holidays

Job summary

The Wild Birch Hotel in Anchorage, Alaska, is seeking enthusiastic servers to provide top-notch service in a dynamic dining environment. Responsibilities include taking orders, serving food and beverages, ensuring guest satisfaction, and facilitating a welcoming atmosphere. Candidates must have excellent communication skills and be available to work nights and weekends. With perks like discounted hotel rates and benefits, this role offers a fantastic opportunity to be part of a vibrant team.

Qualifications

• Must be available to work nights and weekends.
• Experience in a restaurant setting preferred.
• Ability to describe menu items and prepare drinks.

Responsibilities

• Serve food and beverages to guests.
• Monitor guest satisfaction during their dining experience.
• Prepare checks and collect payments.

Skills

Customer service

Food preparation

Communication

Wine knowledge

Tools

Point-of-sale terminals

Commercial use cutlery

Job description

Career Opportunities with The Wild Birch Hotel

Careers At The Wild Birch Hotel

Current job opportunities are posted here as they become available.

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return. Must be available to work nights and weekends.

Primary

• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Take food or beverages orders from guests.
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
• Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
• Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Garnish and decorate dishes in preparation for serving.
• Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
• Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
• Describe and recommend wines to guests.
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Bring wine selections to tables with appropriate glasses and pour the wines for guests.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Prepare checks that itemize and total meal costs and sales taxes.
• Collect payments from guests.
• Thank guests for their visit and invite them to return.
• Clean tables or counters after guests have finished dining.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental

• Provide guests with information about local areas, including giving directions.

Tools & Technology

• Cash registers, Point-of-sale terminals, POS software, and workstations
• Credit card processing machines
• Personal computers, tablets, smart phones and/or handheld devices
• Software - Office suite, web-based applications, etc.
• Commercial use cutlery
• Paging controllers

Perks and benefits:

Discounted hotel rates at Hyatt brand hotels; 50% off food at our restaurant. Eligibe for Medical, dental, vision after 60 days. PTO and holidays.