CRIMINAL RECORDS UNIT PROGRAM ASSISTANT

The State of New Hampshire; Keene (NH); On-site; USD 24,000 - 32,000; Part time

Job summary

The State of New Hampshire in Keene has an opening for a part-time Criminal Records Unit Program Assistant. The role involves processing criminal history transactions, capturing applicant fingerprints, and ensuring accurate record checks for the Division of State Police.

Responsibilities include using AFIS livescan, managing the online Portal, verifying data against laws, and coordinating with law enforcement as needed.

Qualifications

• One year of education and/or experience after high school may substitute for required work experience.
• Trainee status available for candidates with high school diploma and less than 1 year post-high school education/experience.

Responsibilities

• Review applications for criminal history records for completeness and accuracy.
• Capture fingerprint images electronically using AFIS livescan equipment.
• Process requests via the online Portal and validate RSA-related information.
• Match the Tracking Identification Number to the applicant’s appointment record to ensure accuracy.
• Assist in Portal development and provide user support to stakeholders.
• Decipher State and FBI records to determine eligibility for employment.
• Research criminal history records and verify applicable laws and policies.
• Communicate with the public and law enforcement to obtain needed information.
• Prepare caseload reports and advise supervisor on workflow needs.

Education

1 year edu + exp after HS

Job description

Criminal Records Unit Program Assistant (Job ID: 52886)

Location: 15 Ash Brook Ct., Keene, NH 03431

Employment Type: PART TIME (up to 29.5 hours per week)

Salary: $17.81/hour – $23.39/hour; Trainee status $17.19/hour

SOC Title: 43-4190 MISC RECORDS CLERKS-2

Summary

Performs diverse duties to receive, review, verify and process criminal history transactions, including capturing applicant fingerprints, for the Division of State Police, Criminal Records Unit.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

• Education/Experience: Equivalent combination of 1 year of education and experience after completion of high school
• License/Certification: None
• Other Requirements: Must pass a background investigation including a fingerprint-based criminal record check and motor vehicle record check
• Trainee Option: Candidates with a high school diploma or equivalent credential and less than 1 year of post‑high school education and experience may be considered and hired in 'trainee status' for this position

PREFERRED QUALIFICATIONS

None

AFTER-HIRE REQUIREMENTS

State Police On-Line Telecommunications System (SPOTS) certification within 90 days of hire

CAREER ADVANCEMENT OPPORTUNITIES

In-Band Advancement Available: No

Broad Group Level Advancement Available: No

DISCLAIMERS

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title. When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES

Reviews applications for criminal history records for completeness and accuracy and verifies information against current laws, administrative rules, and information obtained from a variety of databases to validate the release of criminal history record information, to process the requests, and to accurately collect an established fee when applicable. Captures applicant/licensee fingerprint images electronically using Automated Fingerprint Information System (AFIS) livescan equipment for the purpose of conducting a non-criminal justice record check through the FBI criminal history record database. Utilizes the online Portal to process applicant appointments, review requests, validate applicable RSA related to the request and enters identification data as needed. Accurately matches the Tracking Identification Number (TIN) generated by the AFIS system to the applicant’s appointment record in the online Portal to ensure an absolute match to prevent incorrect results being disseminated on an individual or unreported results due to a mismatch of information. Assists in the development and functionality of the online Portal and subsequently provides assistance to state Portal users, including internal and external stakeholders. Assists stakeholders in deciphering both State and FBI records for the purpose of determining eligibility for employment. Conducts general research into criminal history record information and applies knowledge of federal and state rules, regulations and statutes pertaining to properly identifying potential aliases to determine whether the applicant has previously utilized another name or identity to ensure an accurate and complete record is compiled and released to the requestor. Corresponds with the public and law enforcement agencies to request additional information when needed to establish complete and official records on an individual. Obtains clarification from law enforcement or the courts on information relating to criminal records. Builds and maintains an understanding of state statutes, Code of Federal Regulations (CFRs), state and federal policies and procedures, Department administrative rules, and Division policies to individuals seeking to obtain criminal records. Prepares reports of caseload, including queued and processed requests, and presents to supervisor for decision-making related to workflow, training needs and coverage adjustments.

Contact

For further information please contact Christine Shea, Chief Administrator Criminal Records Unit, at [e-mail] or 603-223-8403.

EOE

EOE

TDD Access

TDD Access: Relay NH1-800-735-2964