Criminal Justice Technician 1/2

Holland America-Princess (Holland America Dawson City Inn); Kenai (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

The Alaska Department of Corrections, Division of Pretrial, Probation and Parole (DP3), is hiring for a Criminal Justice Technician 1/2 at the Kenai Probation Office in Kenai, Alaska. The role provides front desk and administrative support, including intake, lobby duties, and clerical functions in a fast-paced office environment.

Responsibilities include maintaining filing systems, data entry, payroll processing, budgeting tasks, procurement, and inventory management for vehicles and equipment,

Qualifications

• Competencies include accountability, computer skills, interpersonal skills, oral and written communication, and problem solving.

Responsibilities

• Provide front desk and administrative support, including phone and visitor intake, and assistance to Probation Officers.
• Maintain daily office functions and organize shared workspaces and supplies.
• Manage file check-in/check-out and accurate data entry with confidentiality standards.
• Handle payroll processing, budgeting, and supplier procurement in line with financial protocols.
• Manage office vehicles, equipment, and inventories and schedule maintenance.

Skills

Accountability

Computer skills

Interpersonal skills

Oral and written communication

Problem solving

Job description

Job Description

The Department of Corrections, Division of Pretrial, Probation and Parole (DP3) is recruiting for a Criminal Justice Technician 1/2 position at the Kenai Probation Office in Kenai, Alaska.

Watch Alaska DOC's video here:

DOC 30 Second Cut

Watch Alaska DOC’s Division of Pretrial, Probation, & Parole video here:

DP3_30 sec.mp4 (vimeo.com)

What You Will Be Doing

Provide front desk and administrative support, including phone and visitor intake, assistance to Probation Officers, lobby upkeep, and mail processing per DOC procedures.

Maintain daily office functions by organizing shared workspaces, ensuring essential supplies are stocked, and supporting office procedures and operational practices.

Manage file check-in/check-out, maintain organized filing systems for active and closed cases, and perform accurate data entry aligned with DOC confidentiality and retention standards.

Handle payroll processing, support budgeting and billing tasks, and coordinate procurement of approved supplies in compliance with departmental financial protocols.

Manage office vehicles, equipment, and supply inventories by maintaining logs, scheduling maintenance, and ensuring all essential devices and materials remain stocked and operational.

Our Mission, Values, and Culture

The Division of Pretrial, Probation and Parole aims to serve Alaska’s diverse population through objective, legal, and evidence-based community supervision that respects the rights of victims, defendants, probationers, and parolees.

We are committed to building a healthier, stronger, and safer Alaska, with CJTs—much like Pretrial, Probation, and Parole Officers—playing an essential role in fulfilling this vision.

Our mission is to enhance public safety and support fair justice by holding defendants accountable while connecting them with community partners and resources that promote long-term change and success.

Benefits of Joining Our Team

Joining the Kenai Probation Office means becoming part of a dedicated and professional team focused on supporting public safety and positive client outcomes.

As a member of our office, you will work in a collaborative environment where staff communicate openly and support one another.

This position provides meaningful interaction with experienced Probation Officers and supervisors.

It also offers opportunities to develop strong administrative and criminal justice support skills while contributing directly to our daily operations.

Employees benefit from steady guidance, a respectful team culture, and room to grow within a mission-driven division of the Department of Corrections.

The Working Environment You Can Expect

The Kenai Probation Office offers a structured, professional, and fast-paced environment where collaboration, communication, and adherence to established procedures support effective public safety and client supervision.

Employees work primarily in an office setting with regular public and agency interaction, and are expected to maintain professionalism, confidentiality, accuracy, and high standards of integrity and accountability in all tasks.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

Professionalism: Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.

Minimum Qualifications

Competency Based Minimum Qualifications Instructions

This job class uses competency based minimum qualifications.

Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Criminal Justice Technician 1:

Any combination of education and/or experience that provides the applicant with competencies in:

Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Equivalent to those typically gained by:

Any combination of education and/or work, internship, and/or volunteer experience or service from any combination of fields that sufficiently builds the above and any job-specific competencies.

Criminal Justice Technician 2

Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska;

OR

Any combination of education and/or experience that provides the applicant with competencies in:

Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; devel