Criminal Justice Technician 1/2

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

The Alaska Department of Public Safety seeks a Criminal Justice Technician to support the state’s criminal history repository from its East Anchorage headquarters. The role involves researching local and state records, processing arrest information, and coordinating with agencies to obtain source documents for criminal history events.

You will respond to requests from the department, other criminal justice agencies, prosecutors, courts and the public, ensuring accuracy and timeliness to help

Qualifications

• Uses a logical, systematic approach to manage information and problems.
• Maintains accuracy and attention to detail in all work.
• Gathers, organizes, and communicates information effectively.
• Works well with diverse teams and communicates clearly.
• Demonstrates written and verbal communication skills for varied audiences.
• Identifies problems and evaluates information to make recommendations.

Responsibilities

• This position performs research on criminal records from local and state agencies and processes arrest and disposition information.
• Coordinates requests for record reviews from the department, agencies, and the public and obtains source documents.
• Collaborates with law enforcement, prosecutors, courts, and facilities to ensure complete records are available.

Skills

Analytical Thinking

Attention to Detail

Research

Interpersonal Skills

Oral and Written Communication

Problem Solving

Job description

Job Description

The recruitment is exempt from the hiring freeze (Administrative Order 358)

This recruitment is open to Alaska Residents only. Applicants

must

meet

A

laska Residency Requirement

s in order to be considered for employment at this time.

WHAT YOU WILL BE DOING:

This position performs research on various criminal records from local and state agencies and is responsible for processing arrest and disposition information into the state’s criminal history repository. Additionally, the position coordinates and responds to requests for record reviews from the department, criminal justice agencies, and the public and coordinates with law enforcement agencies, prosecutors, courts, and correctional facilities to obtain source documents for criminal history events.

OUR ORGANIZATION, MISSION, AND CULTURE:

The criminal records unit processes all disposition information into the state’s criminal history repository. The repository is used by criminal justice and non-criminal justice agencies throughout Alaska and nationwide, and the information maintained in the repository is critical for public safety to ensure decisions based on criminal history records are made using the most complete and accurate information available.

THE BENEFITS OF JOINING OUR TEAM:

Joining our team provides an opportunity to promote public safety and to provide support and technical assistance to law enforcement, other criminal justice agencies, non-criminal justice agencies, and the public throughout the state. This position provides an excellent opportunity to further develop research skills while working with a dedicated, motivated, and dynamic group where team input is encouraged.

THE WORKING CONDITIONS YOU CAN EXPECT:

This position is located in East Anchorage in the Department of Public Safety’s (DPS) Headquarters building at 5700 East Tudor Road, which includes the following: the Chugach Mountains providing the backdrop for the building, ample parking, public transportation drop points located directly in front of the building, and paved trails adjacent to the building. Individual office space for this position is co-located with other criminal records unit staff to encourage team building and collaborative efforts.

WHAT WE ARE LOOKING FOR:

Please ensure that these competencies are clearly reflected in the work experience sections of the application:

Analytical Thinking/Problem Solving:

Uses a logical, systematic, and sequential approach to manage a situation; identifies problems; determines accuracy and relevance of information; uses sound judgement to generate and evaluate alternatives, and to make recommendations.

Attention to Detail:

Is thorough when performing work and conscientious about producing consistently accurate work.

Research:

Gathers, organizes, and maintains information, determines its importance and accuracy, and communicates it by a variety of methods.

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.

More information about the Department of P

ublic Safety can be found on our website:

http://dps.alaska.gov/

Minimum Qualifications

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications.

Please ensure your application

(through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

Criminal Justice Technician 1 Minimum Qualifications (Range:12)

Any combination of education and/or experience that provides the applicant with competencies in:

Accountability:

Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving:

Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Equivalent to those typically gained by:

Any combination of education and/or work, internship, and/or volunteer experience or service from any combination of fields that sufficiently builds the above and any job-specific competencies.

Criminal Justice Technician 2 Minimum Qualifications (Range: 14)

Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska;

OR

Any combination of education and/or experience that provides the applicant with competencies in:

Integrity/Honesty:

Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Interpersonal Skills:

Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral and Written Communication:

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving:

Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Reasoning:

Identifies rules, principles, or relatio