Criminal Investigator - Insurance & Unemployment Fraud Division

OU Health; Boston (MA); Hybrid; USD 66,000 - 74,000; Full time

Job summary

The Attorney General’s Office seeks a highly motivated Criminal Investigator for the Insurance & Unemployment Fraud Division in Boston. The position involves conducting complex investigations into fraud cases and requires a strong background in financial analysis and excellent communication skills. Ideal candidates will have previous investigative experience and a commitment to public service. This full-time role offers a salary range of $66,736 - $73,997 depending on experience, with a hybrid work model.

Qualifications

• Bachelor's degree or equivalent experience required.
• Three or more years of investigative work experience preferred.
• Familiarity with financial documents and ability to analyze is preferred.

Responsibilities

• Conduct complex investigations of insurance fraud.
• Develop and implement investigative plans.
• Complete and analyze financial records and reports.

Skills

Investigative research skills

Organizational skills

Analytical skills

Attention to detail

Communication skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Excel

PowerPoint

Job description

CRIMINAL INVESTIGATOR

INSURANCE & UNEMPLOYMENT FRAUD DIVISION

CRIMINAL BUREAU

The Attorney General’s Office is looking for a highly motivated individual of integrity and commitment to public service to serve as a Criminal Investigator to support the work of the Insurance & Unemployment Fraud Division located within the Criminal Bureau. The Insurance & Unemployment Fraud Division investigates and prosecutes complex insurance and unemployment fraud cases, including violations of M.G.L. c. 152, M.G.L. c. 151A, and M.G.L. c. 175H, and other illegal activity, such as larceny, conspiracy, and money laundering.

The Division is staffed by a group of experienced prosecutors and financial investigators who partner with Massachusetts State Police troopers assigned to the Attorney General’s Office, and local, state, and federal investigative and enforcement agencies.

Primary Duties: Conduct complex investigations of all types of insurance fraud, including fraud involving healthcare, automobile claims, workers’ compensation, and benefit payments. Investigations typically involve and require proficiency in conducting audits of financial records and tracing the source of financial assets and expenditures. The duties and responsibilities for this position also include, but are not limited to, the following:

• Developing and implementing investigative plans in consultation with the prosecution team;
• Locating and Interviewing witnesses;
• Completing interview and investigative reports;
• Locating, obtaining and analyzing evidence, including voluminous financial records;
• Conducting background checks and searching open source databases;
• Assisting with the drafting and service of subpoenas and preservation orders;
• Investigating and documenting citizen complaints;
• Screening potential cases for investigation and prosecution;
• Completing applications for criminal complaints;
• Collecting and securing evidence;
• Assisting Assistant Attorneys General in case and trial preparation;
• Organizing large amounts of diverse information and create charts, graphs, chronologies, and other visual aids to summarize findings for the prosecution team and jurors;
• Testifying in grand jury and court proceedings;
• Organizing and maintaining physical and electronic case files;
• Effectively communicating with attorneys and witnesses, as well as court clerk's offices, and members of the public;
• Assisting in the coordination of trainings and assembly of training materials; and
• Performing additional duties, as necessary, to effectuate the above responsibilities.

The Criminal Investigator will work closely with prosecutors, victim witness advocates, other investigators, and paralegal and administrative support personnel within the Criminal Bureau, as well as with federal, state, and law enforcement partners, along with other government agencies, such as the Insurance Fraud Bureau and the Department of Unemployment Assistance.

Position Requirements: The successful applicant will be a highly motivated worker who enjoys working in a fast-paced environment on a range of complex matters, often under time pressure. A bachelor’s degree or an equivalent combination of related education and/or experience is required. Three or more years of investigative work experience is preferred. Certified Fraud Examiner certification a plus. Familiarity with financial documents and proven ability to analyze and audit the financial condition of subjects being investigated preferred.

The successful candidate will be self-motivated and possess the ability to exercise sound judgment in decision-making. Excellent investigative research skills, organizational and analytic skills, attention to detail, proficient verbal and written communication skills, and a high level of professionalism are necessary. Knowledge of Microsoft Office, Excel, and PowerPoint are required. A candidate with a working knowledge of Massachusetts criminal law and procedure is preferred. Applicants with a high level of proficiency with technology and computers (word processing, spreadsheets, and databases) are also preferred.

The successful candidate will be able to demonstrate a connection to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment. Although this position is centrally based in Boston, the successful candidate will be required to travel, as needed, to other areas of the Commonwealth in support of investigations and litigation. Accordingly, a valid Massachusetts driver’s license is required.

Location: The Criminal Investigator hired for this position will work out of the AGO’s Boston Office. Our hybrid model may include some telework days for the successful applicant. For the first six months of the position, the Criminal Investigator will be expected to work in the office at least three or four days per week.

Position Type: Full-time/Non-Exempt

Salary: $66,736 - $73,997, commensurate with experience

Application Process: To apply for this position, visit the AGO website via this link to upload your cover letter and resume,and submit an application.

The application deadline for this posting is July 1, 2025, at 5:00 PM (ET)

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at [phone].

Inquiries regarding position & status may be made to:

Jason Ngan, Administrative Assistant

Insurance & Unemployment Fraud Division

(617)-963-2714

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the

Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.