CRIMINAL INFORMATION SYSTEMS TECHNICIAN

Fulton County, GA; Georgia; On-site; USD 38,000 - 60,000; Full time

Job summary

Fulton County Government seeks an experienced Administrative Support Specialist to handle GCIC/NClC-related data entry and reporting. You will input and update criminal justice information, generate inquiries and assist investigations with timely data delivery.

Role requires accuracy, strong communication, and the ability to work flexible shifts, including nights and weekends. Background checks and CJIS training are part of the onboarding process to maintain security standards.

Qualifications

• High school diploma or GED is required; one year GCIC experience or related experience preferred.
• Proficiency in Microsoft Office 365 and data entry systems.
• Attention to detail and accuracy in processing records.
• Strong problem-solving and analytical skills for investigations support.
• Good written and verbal communication; adherence to security protocols.
• Basic knowledge of criminal justice concepts and procedures.
• Ability to work under pressure and maintain confidentiality.

Responsibilities

• Read and understand criminal charges and documents; perform administrative duties.
• Enter and update criminal justice information into databases and systems.
• Retrieve and analyze data to assist investigations and generate reports.
• Ensure data privacy, security, and access controls compliance.
• Collaborate with law enforcement, analysts, and stakeholders to support investigations.

Skills

Microsoft Office 365

Attention to Detail

Problem Solving

Communication Skills

Security Awareness

Criminal Justice Knowledge

Stress Tolerance

Education

High School diploma or GED

GCIC experience or related experience

Tools

GCIC

NCIC

RMS

Job description

UNCLASSIFIED POSITION IN THE FULTON COUNTY SHERIFF'S OFFICE

MUST BE FLEXIBLE TO WORK VARIOUS SHIFTS AS NEEDED, INCLUDING NIGHTS, HOLIDAYS, AND WEEKENDS - 24/7 OPERATIONS

Primary Responsibilities:

• Administrative Support: Read and understand different criminal charges and documents; perform various administrative duties as needed.
• Data Entry and Maintenance: Accurately input and update criminal justice information into various databases, including arrest records, warrants, and incident reports.
• Data Retrieval and Analysis: Retrieve and analyze criminal information to assist in investigations, identify trends, and generate reports.
• Security and Compliance: Ensure compliance with data privacy and security regulations, including access controls and strict confidentiality protocols.
• Collaboration: Work closely with law enforcement agencies and officers, analysts, and other stakeholders to support their investigative needs.

Qualifications:

• Technical Skills: Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, etc.), computer systems, databases, and data entry.
• Attention to Detail: Ability to accurately input and verify data.
• Problem-Solving: Strong problem-solving and analytical skills.
• Communication Skills: Effective communication skills, both written and verbal.
• Security Awareness: Understanding of data security protocols and best practices.
• Criminal Justice Knowledge: Basic knowledge of criminal justice principles and procedures.
• Stress Tolerance: Ability to work under pressure and handle sensitive information.

Preferred Qualifications:

• Experience with specific criminal justice information systems (e.g., GCIC, NCIC, RMS, etc.).

Additional Considerations:

• Requires an extensive background check.
• Shift Work: May involve working non-standard hours or shifts, as required.

Minimum Qualifications: High school diploma or GED required; supplemented by one year of GCIC experience or directly related experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 30 days of employment.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer.

Purpose of Classification: The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NClC) systems. Assignment location may vary.

Essential Functions:

Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks;

Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail.

Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport.

Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals.

Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures.

Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions.

Additional Functions:

Performs other related duties as required.

Examination:

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

Performance Aptitudes:

Data Utilization:

Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction:

Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization:

Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude:

Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude:

Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning:

Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning:

Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.