Crew Training & Guest Experience Leader

2495 Cumberland McDonald's; Knoxville (TN); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

Cumberland McDonald's in Knoxville is hiring restaurant crew members to support a fast-paced team and deliver great guest experiences. You will help with food preparation, welcome guests, and keep the restaurant clean and inviting.

We offer flexible scheduling, paid sick leave, tuition reimbursement, and opportunities for training and advancement. This position welcomes all who value teamwork and excellent service, with a focus on a positive, energetic workplace.

Qualifications

• To be successful in this position, you’ll need a humble and hospitable demeanor.
• Passion for helping and serving guests and fellow team members.
• Desire to learn and grow; and the ability to communicate effectively and anticipate guest needs.

Responsibilities

• Lead the experience: Check in with guests and ensure they are enjoying themselves.
• Focus on the food: Prepare and present delicious food.
• Ensure a memorable visit by maintaining a welcoming, friendly, and clean restaurant environment.
• Understand that teamwork is key: Work with your team to meet goals and have fun.
• Inspire and empower: Provide positive training for crew to deliver outstanding guest experiences.
• Never stop learning: Cultivate and encourage ongoing training.

Skills

Humility

Guest focus

Willingness to learn

Communication

Job description

Cumberland McDonald's in Knoxville is hiring restaurant crew members to support a fast-paced team and deliver great guest experiences. You will help with food preparation, welcome guests, and keep the restaurant clean and inviting.

We offer flexible scheduling, paid sick leave, tuition reimbursement, and opportunities for training and advancement. This position welcomes all who value teamwork and excellent service, with a focus on a positive, energetic workplace.