Crew Scheduler - Inflight

United Airlines; Arlington Heights (IL); On-site; USD 54,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Flight privileges

Paid holidays

Paid time off

401(k)

Job summary

United Airlines is seeking an Inflight Crew Scheduler to staff flights across a global network. The role supports Core4 goals and collaborates with inflight teams to maintain safe, efficient operations and exceptional customer service.

Responsibilities include daily crew assignments, 24/7 issue resolution, and CMS transaction handling. Strong organizational and communication skills, plus the ability to work under pressure, are essential.

Qualifications

• High school diploma or equivalent.
• Strong analytical, organizational, and decision-making skills.
• Ability to convey information verbally and in writing.
• Good computer knowledge and strong typing skills.
• Proven ability to resolve conflicts and work in high-pressure environments.
• Ability to manage stress and stay calm under pressure.
• Ability to multitask and prioritize effectively.
• Strong organizational and time-management skills.
• Provide courteous service to crew members and work in a team.
• Must be legally authorized to work in the United States without sponsorship.

Responsibilities

• Assign all open flying to qualified inflight crew per regs and policies.
• 24-hour communications center for flight attendant scheduling and issues.
• Monitor crew legalities, communicate changes, reassign crew, and process CMS transactions.
• Must work in-person in a 24/7 operational environment.

Skills

Analytical skills

Organizational skills

Decision-making

Verbal & written communication

Typing skills

Conflict resolution

Stress management

Time management

Teamwork

Education

High school diploma

Bachelor's degree (preferred)

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Why Inflight Services?

Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.

Job Overview and Responsibilities

Inflight Crew Schedulers ensure that all flights in our reliable worldwide network are properly staffed with inflight crew in support of Core4 as it relates to United’s goal of providing safe, efficient, and reliable air transportation for our customers.

• Assign all open flying to qualified inflight crew members according to Federal Aviation Regulations, flight attendant Contract, and Company policies

• 24-hour communications center / point of contact for flight attendant work group, providing round-the-clock support to inflight crew members with regards to schedule and flight-related issues, delay notifications, assignment modifications, etc.)
• Responsible to monitor crew legalities, communicate changes, reassign flight attendants and perform CMS transactions to ensure accurate crew pay and quality assurance
• Must be able to work in-person in a 24/7 operational environment

Qualifications

What’s needed to succeed (Minimum Qualifications):

• High school diploma or equivalent
• Demonstrated track record of strong analytical, organizational, and decision-making skills
• Applicants must have the ability to convey information effectively both verbally and in writing
• Good computer knowledge and strong typing skills
• Proven ability resolving conflict and working in a high-pressure environment handling stressful situations
• Ideal candidates must have the ability to manage stress and stay calm under high pressure situations
• Must be able to manage multiple tasks and priorities to be successful on the job
• Good organizational, time management, and problem-solving skills
• Must possess the necessary skills to provide support and courteous service to crew members
• Successful candidate must also be able to function effectively in a team-oriented environment.
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Bachelor's degree or related experience
• 1-2 years relevant crew scheduling or airline experience
• 1-2 years scheduling operations experience and/or experience working in a fast-paced environment requiring high volume customer interaction

This job is posted through September 7, 2026.

The base pay range for this role is $53,960.00 to $70,334.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [e-mail]