Crew Member - Stephenson Service Company - Freeport, IL

Growmark Inc; Freeport (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Crew Member to join their team. In this role, you'll service customer needs by installing and maintaining agricultural equipment while leading a crew to ensure quality work. The position offers a chance to work in a collaborative environment where your contributions directly impact customer satisfaction and operational success. With a focus on sustainability and community, this role not only supports your career growth but also prioritizes the well-being of the environment. If you're enthusiastic about making a difference and have a knack for mechanical work, this opportunity is perfect for you.

Benefits

Fully Funded Pension

401(k) & Employer Match

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Employee Assistance Program

Qualifications

• Experience in mechanical diagnosis and equipment maintenance required.
• High school diploma or GED is mandatory.

Responsibilities

• Service customer needs and install new products on farms.
• Train and supervise crew members for effective operations.

Skills

Mechanical diagnosis

Customer service skills

Time management

Basic math skills

Teamwork

Education

High school diploma or GED

Tools

Company equipment

Crew truck

Job description

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Crew Member - Stephenson Service Company - Freeport, IL

City: Freeport

State: IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

STEPHENSON SERVICE COMPANY

JOB DESCRIPTION

DEPARTMENT: Structures DATE:

JOB TITLE: Crew Member STATUS: Non-Exempt

SALARY: $20-$23 / hour based on experience

PURPOSE AND SUMMARY STATEMENT

This job requires that you service the customer’s needs to the best of your ability. Service equipment, install and erect new products on patrons farms. Utilize and direct the actions of the crew people assigned to you for maximum effectiveness. Take pride in your work, believe in your products, be cheerful, enthusiastic, and show interest in your customer, and the work you are doing for him.

ESSENTIAL JOB FUNCTIONS

1. Stay current and informed on technical information and product changes.
2. Know how to repair and install all product lines.
3. Be able to train and supervise crew people.
4. Review crew hours for accuracy and efficiency.
5. Establish and maintain good communication with patrons.
6. Make sure all work is completed before leaving project.
7. Complete all work orders for correct billing of material and labor.
8. Record movement of all company material.
9. Have control of the project at all times.
10. Take charge of all work assignments.
11. Provide quality service levels, which assures customers satisfaction.

OTHER JOB FUNCTIONS

1. Responsible for maintaining company equipment according to company standards, adheres to the company Uniform Policy, and maintains the appropriate professional image.
2. Forman is responsible for the equipment in the assigned crew truck.
3. Must be willing and able to work at any other location/department when requested.
4. Performs all responsibilities within the company guidelines and policies.
5. Attend appropriate training and meetings.
6. Display good judgement, positive attitude, and enthusiasm when dealing with customers and other employees.
7. Performs other duties as assigned.

REQUIREMENTS

Education and Experience

Normally requires related experience and/or training to demonstrate the ability to repair and maintain company equipment and vehicles. Must have a high school diploma or GED equivalent.

Functional Skills

Understanding and experience with mechanical diagnosis, service, repairs, maintenance, and upkeep of equipment and vehicles.

Proven professional communication and customer service skills and the ability to comprehend simple instructions and communicate one-on-one and in small groups with customers and other employees.

Demonstrated time management and basic math skills.

Proven ability to work independently and in a team-oriented environment.

Core Skills

Demonstrated core skills including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Other Requirements

Ability to be accessible and on call for repairs and emergencies at the discretion of management.

Maintain a valid CDL drivers license.

Ability to lift at least 70 pounds.

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Employee’s signature Date

__________________________________ ____________________________

CONFIDENTIALITY AGREEMENT:

I, Dan Hollister, hereby acknowledge that in due course of fulfilling my position responsibilities with Stephenson Service Company will obtain, acquire, and process information that is to be held in most strict confidence. Such information includes but is not limited to customer files, vendor files, product pricing and project expenditures. I agree to not disclose such information to any other party except as directed by General Manager or Business Manager of Company. This agreement shall survive termination of employment.

______________________________________

Employee

______________________________________

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages are designed to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more. We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES:

• Fully Funded Pension*
• 401(k) & Employer Match
• HSA & Employer Contributions
• Life Insurance
• Disability
• Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

Nearest Major Market: Freeport
Nearest Secondary Market: Rockford
Job Segment: Logistics, Operations