Crew Member(Palladio 16 Cinema)

Cinema West Inc.; Folsom (CA); On-site; USD 2,328,144; Part time

Benefits offered by this job

Free movies for you and your family

Job summary

A local cinema chain in Folsom, CA, is seeking part-time team members to provide excellent customer service in various roles including box office and concessions. Responsibilities include greeting customers, handling payment transactions, and ensuring a clean theater environment. Ideal candidates are customer-friendly, can work flexible hours, and have strong interpersonal skills. Previous retail or customer service experience is preferred. Join a dynamic team and enjoy perks like free movies for you and your family.

Qualifications

• Ability to work flexible hours including evenings, weekends, and holidays.
• Strong verbal and interpersonal skills.
• Accurate cash handling and math skills.

Responsibilities

• Greet customers in a welcoming manner.
• Provide excellent customer service.
• Perform duties in concession, box office, and usher roles.

Skills

Customer service

Communication

Teamwork

Cash handling

Education

High school diploma or G.E.D.

Job description

Description

Classification: PART-TIME VARIBLE, NON-EXEMPT

Pay Rate: $16.90 PER HOUR

Reports to: Theater General Manager

Looking for a great place to work that offers perks like free movies for you and your family. Need flexible hours? Are you customer friendly, do you take initiative and can you work as part of a team?Palladio Cinema, may be the place for you!

Our friendly and helpful crew members create a welcoming environment for customers.

These positions include:

• Box Office Cashier who greet customers with a positive attitude, sell tickets, communicate reserved seating, show times and theater location.
• Concessions/Kitchen staff that suggest a wide variety of concessions offerings, prepare food and drinks, and ring up sales.
• Ushers who clean theaters at the end of each showing, sweep aisles, wipe tables, and pick up trash throughout the theater as well as restock and tidy facilities.

We train our staff in all functions whenever possible to better serve the customer.

Requirements

Essential Functions

• Greet customers in a welcoming manner.
• Provide excellent customer service.
• Perform each duty as assigned in areas of Concession, Box office, and usher.
• Handle payment transactions and make change.
• Watch for safety or security issues (trip hazards, lighting, suspicious persons, etc.).
• Other duties as assigned.

Requirements

• Available to work Theater Hours which include evenings, weekends, and holidays.
• Regular and consistent attendance.
• Ability to communicate with all ages, genders, and personalities. Ability to effectively and regularly converse in and comprehend in English.
• Ability to stand for extended periods of time and to be move quickly for sales rush before the start of a movie.
• Requires the ability to occasionally lift and clean popcorn kettles, warmers, butter machines, hot dog and other food preparation and drink equipment.
• Strong verbal and interpersonal skills.
• Accurate cash handling and math skills.
• Must be at least 18 years of age.
• Must be at least 21 years of age (for alcohol service).
• Must complete a Safe Alcohol Service training program and meet the age requirement for alcohol service as well as Food Handler's certification.
• Due to the nature of the Theatre Industry, team members may be required to work varying schedules to reflect the business needs of the Theatre. Work schedules will include working on holidays, weekends, evenings and alternate shifts.

Competencies

• Customer/Client Focus.
• Initiative.
• Teamwork Orientation.
• Communication Proficiency.

Work Environment

This job operates in a movie theater environment, sometimes in theaters with limited lighting, with guests coming and going. The pace can be fast, but must always be welcoming. We serve others! This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and lifting all day.

Required Education and Experience

High school diploma or G.E.D., or currently enrolled

Previous retail or customer service experience preferred.

Work Authorization/Security Clearance

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

EEO Statement

No employee or applicant for employment will be discriminated against because of race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state, or local laws.