CREW MEMBER - OVERNIGHT SHIFT

Dunkin' - Franchisee Of Dunkin Donuts; Holden (MA); On-site; USD 16,531 - 24,796; Full time

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Holden, Massachusetts is looking for Crew Members for the Overnight Shift. You will deliver exceptional guest experiences while maintaining high operational standards. As a key part of the team, you'll respond to guest needs and ensure satisfaction by adhering to brand protocols.

The ideal candidate will be fluent in English, capable of handling cash, and 18 years or older. Join us in our fast-paced environment and be part of a team committed to great customer service!

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Deliver great guest experiences and respond positively to feedback.
• Hold guests as highest priority and ensure satisfaction.
• Execute restaurant standards and marketing initiatives.

Skills

Fluent in English

Money handling

Operating restaurant equipment

Job description

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

CREW MEMBER - OVERNIGHT SHIFT

Crew Members are responsible for delivering great guest experiences.

Team Environment

Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability

Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience, and judgment.

18+ years old.