Crew Member — Fast-Paced Guest Service & Growth

burgerking; Lawrence (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Scholarship Fund

Emergency Fund

Discount Program

Provider cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Lawrence, MA is seeking team members to greet guests, take orders, and handle payments in a fast-paced setting. You will operate POS systems, verify orders, and contribute to a clean, safe dining environment at multiple stations including front counter and drive-thru.

The role requires reliability, strong written and math skills, and a commitment to excellent customer service. Location: 187 Broadway, Lawrence MA 01840.

Qualifications

• Must be personable and results-oriented.
• Team contributor and leader in a fast-paced setting.
• Reliable transportation.

Responsibilities

• Greets guests with a smile, receives orders, processes payments and responds appropriately to customer issues.
• Operates cash register or POS devices, and uses suggestive selling to generate sales opportunities.
• Verifies the accuracy of guests' orders.
• Prepares and packages food and drinks.
• Cleans kitchen, counters, prep areas and utensils.
• Cleans dining room, restrooms, and exterior grounds.
• Maintains health and safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple stations (front counter, Drive-Thru, prep boards, expediter).
• Promotes prompt and regular attendance on assigned shifts.
• Follows uniform and grooming standards and policies.
• Works to resolve restaurant issues.
• Learns team effectiveness skills and works with others to achieve goals.
• Responds to guests' needs professionally and politely.

Skills

Personable

Team leadership

Interpersonal skills

Job description

Burger King in Lawrence, MA is seeking team members to greet guests, take orders, and handle payments in a fast-paced setting. You will operate POS systems, verify orders, and contribute to a clean, safe dining environment at multiple stations including front counter and drive-thru.

The role requires reliability, strong written and math skills, and a commitment to excellent customer service. Location: 187 Broadway, Lawrence MA 01840.