Crew Member: Fast-Paced Guest Experience Pro

Baskin-Robbins; Prescott Valley (AZ); On-site; USD 24,000 - 30,000; Part time

Job summary

Quality Brand Group LLC, a Dunkin’ franchisee, operates multiple Dunkin’ locations across Arizona, Colorado, Florida, Nevada and Texas. Crewmembers deliver friendly guest experiences, prepare products to standards, and work in a fast-paced team environment.

This role is suitable for part-time employment while in school or pursuing another career, with potential development toward management. Most managers began as Crew, and the company emphasizes growth, learning, and a positive store culture.

Qualifications

• Must have basic computer skills; some training is conducted online.
• Have basic math skills to count money and make change.
• Be physically and mentally capable of learning to operate standard restaurant equipment; may lift 30–50 pounds.

Responsibilities

• Arrive in a timely manner and ready in position at the start of your scheduled shift.
• Demonstrate respect and dignity in dealing with others including team members and guests.
• Follow the communication guideline established in your store.
• Respond positively to coaching and feedback, and show passion for learning.
• Hold yourself accountable for your designated responsibilities on your shift.
• Dedicate yourself to learning and being capable of executing multiple tasks.
• Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
• Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
• Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
• Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
• Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.

Skills

Basic computer skills

Basic math skills

Job description

Quality Brand Group LLC, a Dunkin’ franchisee, operates multiple Dunkin’ locations across Arizona, Colorado, Florida, Nevada and Texas. Crewmembers deliver friendly guest experiences, prepare products to standards, and work in a fast-paced team environment.

This role is suitable for part-time employment while in school or pursuing another career, with potential development toward management. Most managers began as Crew, and the company emphasizes growth, learning, and a positive store culture.