Crew Member/Counter Server

Planet Smoothie, LLC; Georgia (VT); On-site; USD 25,000 - 32,000; Full time

Job summary

Planet Smoothie is looking for a dedicated Counter Server to deliver outstanding customer service in a friendly environment. This entry-level role focuses on preparing high-quality smoothies, engaging with customers, and maintaining cleanliness and compliance with health standards. Join us in changing the way the planet eats by providing exceptional experiences and quality service.

Qualifications

• Entry-level position with a focus on customer interactions and service.
• Must be friendly and knowledgeable about products.
• Ability to work in a high-volume environment.

Responsibilities

• Ensure top-notch customer service and prompt service.
• Prepare smoothies to exact recipes and standards.
• Maintain a clean workspace and follow health guidelines.

Skills

Customer Service

Integrity

Communication

Teamwork

Sales Skills

Job description

3 months ago Be among the first 25 applicants

Job Description

Job Description

Overall Responsibility: This job role is vital to the success of Planet Smoothie. The counter server ensures we have top notch customer service and that are products are served with 100% satisfaction. It is the counter server’s responsibility to provide customers with prompt service, quality beverages and products. At Planet Smoothie, we want our customers to experience a friendly, upbeat, clean and comfortable atmosphere.

Key Areas of Responsibility:

• Acts with integrity, honesty & knowledge that promotes the culture, values & mission of Planet Smoothie
• Customer driven: welcomes and engages with every customer who visits Planet Smoothie
• Delivers legendary customer service by determining the customer’s needs & suggesting products to enhance service & meet or exceed sales goals.
• Prepares all smoothies to exact recipes and standards
• Follows health, safety and sanitation guidelines for all products
• Follows Planet Smoothie’s standards for stocking and storing of products
• Maintains a clean and organized workspace so that partners can locate resources and product as needed
• Presents oneself as friendly and enthusiast about “Changing the way the Planet eats.”
• Anticipates customer and store needs by constantly evaluating environment and customers for cues
• Maintain a detailed knowledge of Planet Smoothie’s products
• Develops rapport with loyal customers by learning their names and favorite smoothies
• Follows store policies and procedures outlined by the general manager
• Follows the policies and procedures for handling cash and using the cash register
• Contributes to the store goals for increasing sales and improving profits
• Creates ways for customers to interact with our product; sampling, up sale, etc.
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
• Assists with new partner training by positively reinforcing successful performance and giving respectful coaching as needed.
• Contributes to positive ream environment by recognizing changes in partner morale & performance & communicating them to the store manager
• Maintains regular and consistent attendance and punctuality

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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