Crew Member Closing

Wendy; Pasqua (AL); On-site; USD 15,000 - 21,000; Part time

Job summary

Wendy's is seeking a Closing Crew Member to join our team in the United States. Be prepared to stay until 1:00am to finish closing duties and help ensure everything is ready for the next day.

You will be part of the Wendy’s family, working with a crew to deliver quality food and cheerful service. You will handle drive-thru and fry station shifts, restock supplies with a headset, and operate basic restaurant equipment.

Qualifications

• Solid social skills and friendliness to greet customers
• Ability to notice low supplies and restock as needed
• Willingness to learn and follow training programs
• Capable of taking direction and working with others
• Ready to handle drive-thru and fry station shifts
• Punctuality and reliability in a fast-paced environment

Responsibilities

• Stay until 1:00am to finish closing duties
• Provide friendly customer service and ensure customer happiness
• Assist crew and customers, rotate shifts between drive-thru and fry station
• Take and follow directions from supervisors
• Learn and apply policies and procedures

Skills

Social skills

Customer happiness

Flexibility

Teamwork

Willingness to learn

Tools

Headset use

General restaurant equipment

Job description

As a Closing Crew Member, please be prepared to stay until 1:00am to finish all closing duties!

Families come in all shapes and sizes. And that includes the Wendy’s family - the people you work with as a Wendy’s Crew Member.

The stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they’d expect from a fast food place. No doubt you do the first two already. We can teach you the third!

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you.

• Your natural friendliness is just one of your talents.


• You can handle a lot of stuff and not wig out.


• You’re good with being on drive-thru one shift and making fries the next.


• You like making customers happy. For real.

What you bring to the table:

• Solid social skills - you act like your grandma is standing behind you (at least while you’re at work).


• You see whatever’s low - ketchup, straws, cups - and you fill it back up.


• You pitch in and help your crew and customers -


• You take and receive direction like a pro.


• You want to learn something new and be a part of something good.


• If something doesn’t seem right, you make it right.

Physical Elements

• Ability to stand for long periods


• Frequent bending, kneeling, lifting (25 - 50 pounds)

Equipment Use

• Ability to use Headset to take customer orders or to take or give direction


• Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)

Performance Elements

• Come to work promptly and regularly


• Take direction and work well with others


• Accomplish multiple tasks within established timeframes


• Concentrate and perform duties accurately


• Learn and apply policies and procedures


• React to change productively and handle other tasks assigned


• Ability to complete all applicable training programs

Working Conditions

• Fast-paced environment that may involve exposure to noise, heat, cold or other elements

The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, "Nah. People deserve better." At the time, other quick-service restaurants were using frozen beef and mass‑producing food. Not Dave. His approach of serving fresh, made‑to‑order hamburgers changed the game. And his can’t‑stop‑won’t‑stop commitment to making customers happy drives everything we do today.