Crew Member

Wendy's; Mason City (IA); On-site; USD 15,000 - 18,000; Full time

Job summary

Wendy's in Mason City, IA is looking for Crew Members to join our team. You will be the friendly face of Wendy's, ensuring guests receive fast, accurate service and a positive experience.

Starting at $13 per hour with raises based on availability, scheduling flexibility, performance, and attitude. For younger team members 14–15 years old, positions start at $11 per hour. Wendy's is an equal opportunity employer and offers accommodations for disabilities where needed.

Qualifications

• Solid social skills for customer interaction.
• Ability to notice low items (ketchup, cups, etc.) and restock.
• Willingness to pitch in and help crew and customers.
• Receptive to direction and eager to learn.

Responsibilities

• Stand and move for most – if not all – of your shift.
• Lift up to 25–50 lbs. now and then.
• Handle weather-related moments like rain at the drive-thru and outdoor tasks.
• Wear a headset, use restaurant equipment such as a register or grill, and follow brand standards.

Skills

Social skills

Multitasking

Customer focus

Team player

Job description

Families come in all shapes and sizes. And that includes the Wendy's family - the people you work with as a Wendy's Crew Member.

The stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they'd expect from a fast food place. No doubt you do the first two already. We can teach you the third!

Sounds good? Keep reading.

Our burgers are square, which means we don't cut corners. So hopefully, neither do you.

• Your natural friendliness is just one of your talents.
• You can handle a lot of stuff and not wig out.
• You're good with being on drive-thru one shift and making fries the next.
• You like making customers happy. For real.

What you bring to the table:

• Solid social skills - you act like your grandma is standing behind you (at least while you're at work).
• You see whatever's low - ketchup, straws, cups - and you fill it back up.
• You pitch in and help your crew and customers.
• You take and receive direction like a pro.
• You want to learn something new and be a part of something good.
• If something doesn't seem right, you make it right.

You must be willing and able to:

• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then
• Handle weather related moments like rain at the drive-thru, taking out trash in the summer, etc.
• Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.
• For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

We get it. We get you.

Our food isn't one size fits all and our job opportunities aren't either. Whether you're looking for your first job or to build a career, a lot of hours or something to keep you busy on the weekend, you're an early bird or a night owl, we've got you covered.

Starting at $13 per hour. Raises available based on your availability and flexibility with scheduling, number of work positions learned, job performance, and positive attitude.

Under 16 years old? We have positions available to those 14 or 15 years old starting at $11 per hour.

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the functions of their jobs.

The Wendy's Story

First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won't-stop commitment to making customers happy drives everything we do today.