Crew Member-1500 TX Hwy 6

Cosmic Express Car Wash; Seguin (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team at a forward-thinking car wash where your role as a Crew Member will shine! You'll be the face of the company, engaging with customers and ensuring they have an 'Out of This World' experience. This position is perfect for those who enjoy working in a fast-paced environment and love being part of a community-focused team. With a fun work atmosphere, competitive pay, and opportunities for advancement, this is more than just a job—it's a chance to grow and make a difference in the lives of customers and your fellow crew members. Get ready to bring your enthusiasm and energy to a place where every day is an adventure!

Benefits

Fun Work Environment

Competitive Hourly Pay

Monthly Bonus Program

Flexible Scheduling

Advancement Opportunities

FREE Car Washes

Qualifications

• Friendly and enthusiastic individuals with great communication skills.
• Ability to work in varying weather conditions and remain active.

Responsibilities

• Engage with customers and elevate their experience.
• Maintain cleanliness and organization of the site.
• Assist customers with membership and service inquiries.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Job description

JOB DESCRIPTION

Job Title: Crew Member

Reports To: General Manager

ABOUT US

At Cosmic Express, our Vision is to be a bright star in the communities we serve while providing an “Out of This World” experience for our Customers and Crew. Our Crew help bring this to life by executing our Mission to take every car to a new orbit of clean through cutting-edge technology and old-fashioned customer service. Our Core Values shine bright each day and guide every aspect of our business:

Culture Driven: We cultivate a culture of respect, reward, and recognition for our Crew, maintaining sky-high standards while ensuring fun is part of the journey.

Customer Focused: We pride ourselves in providing stellar service and value, leaving every Customer feeling “over-the-moon”.

Car Wash Quality Obsessed: We ensure cars get clean at warp speed with state-of-the-art technology, meticulously clean facilities, and a universe of free amenities.

Community Dedicated: We partner with local schools and organizations for sponsorships, fundraising, and volunteer events. We also prioritize eco-friendly practices by using sustainable chemicals and innovative water reclamation systems, minimizing our impact on the planet.

ABOUT THE JOB

Crew Members play a critical role in bringing our Vision and Mission to life. Here are some of the things that you will do each day:

1. Smile and engage with every Customer in a friendly manner while utilizing verbal, audio, and visual cues to identify opportunities to elevate their experience.
2. Add value to each Customer’s visit by prepping vehicles to be washed and helping to dry vehicles by hand after they pull into the vacuum area.
3. Learn and promote our products and services, including wash packages, membership plans, promotions, and amenities at each opportunity through natural conversation with each Customer.
4. Help maintain our sky-high standards by keeping all areas of the Site clean, organized, stocked, and working properly while supporting with completing basic equipment maintenance as trained.
5. Support Customers with managing their memberships, answer questions about our services, and partner with other Crew and Managers for help with resolving concerns in a timely manner.
6. Follow all processes, procedures, routines, and safety standards while maintaining constant awareness of your surroundings to ensure that Customers safely navigate throughout the Site, including the pay stations, wash tunnel, and vacuum lot.

ABOUT THE PERKS

Working with us is a blast! We offer several perks for our Crew, including:

1. A Fun Work Environment
2. Competitive Hourly Pay
3. Monthly Bonus Program
4. Flexible Scheduling & NO LATE NIGHTS!
5. Advancement Opportunities
6. FREE Car Washes

ABOUT YOU

Above all, we’re looking for friendly and enthusiastic people with great communication skills who enjoy providing stellar customer service – we will teach you everything else you need to know!

Working at a car wash also means that you’ll have to be comfortable with:

1. Getting your hands dirty
2. A high probability of getting wet
3. Working outdoors in varying weather conditions including heat and cold
4. Being on your feet for extended periods of time while remaining active and engaged
5. Lifting heavy objects (up to 25 lbs.) unassisted
6. Working in a loud and fast-paced environment