Crew Member (04253) - 11210 Patterson Ave

Domino's; Richmond (VA); On-site; USD 17,908 - 22,041; Part time

Job summary

A leading pizza chain in Richmond, Virginia is seeking a Customer Service Representative to deliver outstanding service and help maintain store operations. Ideal candidates will have strong customer service skills, be able to resolve complaints, and work effectively in a team environment. The role requires ability to quickly process orders and maintain a clean workspace. Candidates must be at least 16 years old and pass a background screening. Join us to help foster a positive, people-first work culture.

Qualifications

• Excellent customer service ability.
• Prior experience in a customer service role preferred.
• Ability to make correct monetary change.
• Excellent verbal, writing, and telephone skills.

Responsibilities

• Provide Best in Class Customer Service.
• Assist with Store Operations.
• Manage Image and Cleanliness of Store.
• Maintain Food and Team Member Safety.

Skills

Customer service ability

Problem-solving skills

Teamwork

Verbal communication

Writing skills

Computer proficiency

Job description

Our Values

• The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.
• We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.
• That’s why we are committed to building a culture that welcomes seeks to understand and values everyone’s whole self.

Job Description

SUMMARY: Domino’s Pizza Team USA team members are an inclusive, fun, and friendly group of people. We strive for teams of happy, motivated and dedicated staff with a passion for providing the best possible service to our customers. The Customer Service Representative (CSR) is responsible for providing quality customer service as well as making our delicious food with pride. They serve as the primary point of contact for customers, ensuring a positive experience by providing information, processing orders, resolving complaints, and maintaining a clean and safe environment.

Responsibilities

• Provide Best in Class Customer Service
• Assist with Store Operations
• Manage Image and Cleanliness of Store
• Maintain Food and Team Member Safety

Qualifications

• Excellent customer service ability
• Prior experience in a customer service or applicable role preferred
• Ability to problem solve and resolve customer concerns and/or complaints
• Proven ability to work as a part of a team to achieve a common goal
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Excellent verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Must embody Domino’s Values; Do the Right Thing; Put People First; Create Inspired Solutions; Champion our Customers; and Grow and Win Together
• Ability to pass a pre-employment background screening.
• Must be 16 years of age or older

Physical Requirements

• Standing
• Walking
• Sitting
• Lifting
• Carrying
• Pushing
• Climbing
• Stooping/Bending
• Crouching/Squatting
• Reaching

Additional Information

At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!