Crew Member

Culver's Restaurants; Wisconsin Rapids (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

Join a leading restaurant chain as a Crew Member, where you will provide exceptional guest service and maintain food safety standards. This entry-level position offers a full-time role with a flexible schedule, ensuring every guest leaves happy.

Qualifications

• Flexible schedule required.
• Effective communication with guests and team.
• Trained food safety knowledge necessary.

Responsibilities

• Provides excellent guest service and hospitality.
• Maintains food safety practices and hygiene.
• Handles guest comments promptly and courteously.

Skills

Communication

Food Safety Knowledge

Flexibility

Education

Reading and Writing Skills

Job description

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Job Summary

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

Essential Functions

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members, and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
• Handles guest comments promptly and courteously.
• Performs primary position responsibilities timely and accurately.
• Performs secondary position responsibilities after primary duties are accomplished.
• Performs backup support accurately and timely after secondary responsibilities are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Answers the telephone courteously and professionally, within three rings.
• Prepares quality products while maintaining portion control and presentation within service goal times.
• Attends all team member meetings.

Qualifications

• Flexible schedule
• Reading and writing skills required
• Communicates effectively with guests, team, and management
• Maintains a sense of urgency
• Demonstrates trained food safety knowledge

Physical Abilities

• Stand constantly
• Walk constantly
• Sit occasionally
• Handle constantly
• Lift/carry 10 lbs or less constantly
• Lift/carry 11-20 lbs constantly
• Lift/carry 21-50 lbs frequently
• Lift/carry 51-100 lbs occasionally

Team Member Performance Success Factors

• Communication: Clear, timely, and concise verbal and written communication.
• Change Management: Supportive of change, reacts quickly, accepts feedback.
• Decision Making & Problem Solving: Uses judgment and gathers appropriate information.
• Innovation & Creativity: Seeks ways to improve efficiency and quality.
• Planning: Organized, manages priorities, follows procedures.
• Cooperation: Supports fellow team members and provides excellent guest service.
• Quality of Work: Delivers quality work on time and supports safety policies.
• Accountability: Punctual, delivers results, uses resources effectively.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants