Crew Member

Wings Over; Springfield (MA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off for activism

Weekly pay through direct deposit

Free food and discounts for you and your family

Opportunities for advancement

Job summary

Wings Over in Springfield is seeking Crew Members to become part of a dynamic team. In this role, you will be cross-trained in both front and back of house functions, ensuring exceptional service and food quality.

Candidates should have a passion for food, strong communication skills, and the ability to work flexible hours. Enjoy a fun workplace with paid time off and opportunities for advancement. Join us in creating memorable experiences for our guests!

Qualifications

• Legal US work authorization needed.
• Flexible schedule – available to work nights, holidays, and weekends.
• Passion for food and guest service.

Responsibilities

• Train on FOH and BOH workstations including greeting guests and taking orders.
• Maintain cleanliness and organization of workstations following health guidelines.
• Deliver exceptional customer experiences by being friendly and resolving issues.

Skills

Effective communication

Multitasking

Problem-solving

Customer service

Job description

The Opportunity

Wings Over is seeking Crew Members to join our team. As a Crew Member, you will be cross‑trained in both Front of House and Back of House workstations.

Now Serving These Benefits:

• An energetic, collaborative, and positive work environment
• Paid time off for activism
• Weekly pay through direct deposit
• Participation in tip pool
• Free food and discounts for you and your family
• Opportunities for advancement

Day in the Life (includes, but is not limited to):

• Trains to be familiar with FOH and BOH workstations to include greeting guests in-person and on the phone, taking orders in our POS system, breading and frying chicken, saucing, assembling orders, food prep, and washing dishes.
• Helps deliver our promise of amazing food by keeping all workstations clean, organized, and following health, safety, and sanitation guidelines.
• Delivers gold standard experiences to all customers by being genuine and friendly, resolving any questions, concerns, or complaints that may arise.
• Contributes as needed to wider Wings Over efforts to achieve store goals and sales growth.
• Maintains regular and punctual attendance.
• Maintains a neat and tidy appearance by wearing the Wings Over uniform and adhering to our Wings Over dress code.
• Other related duties as assigned.

What You Bring to the Table:

• Legal US work authorization
• Flexible schedule – available nights, holidays, and weekends
• Passion for food and guest service
• Ability to listen and communicate effectively
• Ability to multitask and problem solve
• Ability to lift up to 50 lbs. and can stand for long periods of time.

Fly With Us:

For over 20 years; Wings Over has served the best crispy chicken wings and hand‑breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.