Crew Member

Dunkin' Donuts; Robbins (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic Dunkin’ Donuts franchise as a Crew Member, where you will play a vital role in delivering great guest experiences. Responsibilities include preparing products, maintaining a clean workstation, and ensuring guest satisfaction. Enjoy competitive pay and benefits in a fun, fast-paced environment.

Benefits

Competitive weekly pay

Paid time off

Employee meals

Medical and dental insurance with company contribution

Qualifications

• Must be able to fluently speak and read English.
• Capable of counting money and making change.

Responsibilities

• Hold yourself accountable for responsibilities during your shift.
• Ensure operational excellence to achieve guest satisfaction.
• Prepare all products following appropriate recipes and procedures.

Skills

Guest focus

English

Job description

You are applying for work with a franchisee of Dunkin’ Donuts / Baskin-Robbins, not Dunkin’ Brands, Inc. or its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners responsible for their own employees and setting their wage and benefit programs, which can vary among franchisees.

Crew Member

Crew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean environment. They work as part of a team to meet guests’ needs and encourage them to return.

If you enjoy working in a fast-paced, fun, and challenging environment where you can apply your personality and skills in various ways, becoming a Crew Member for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and maybe even a joke or two. Everyone, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you're ready to roll up your sleeves and work with a winning team, join our dynamic, award-winning franchise!

Responsibilities Include:

1. Hold yourself accountable for your responsibilities during your shift.
2. Adhere to the schedule and arrive ready to work on time.
3. Ensure operational excellence to achieve guest satisfaction, meeting our C.A.R.E. service standards.
4. Follow brand standards and systems, delivering quality food and beverages to each guest.
5. Maintain a clean and organized workstation; complete thorough cleaning of guest areas as directed.
6. Complete all required training and support the training of other team members.
7. Effectively execute restaurant standards and marketing initiatives.
8. Prepare all products following appropriate recipes and procedures.
9. Follow all procedures related to cash handling, cleanliness, food safety, and restaurant safety and security.
10. Comply with all restaurant, brand, and franchisee policies.

Qualifications:

• Must be able to fluently speak and read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• Guest focus – anticipate and understand guests’ needs and strive to exceed their expectations.

Benefits Include:

• Competitive weekly pay
• Paid time off
• Employee meals
• Medical and dental insurance with company contribution (full-time employees)