Crew Member

Jersey Mike's - VA; Richmond (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Free sandwich + drink refills

Health, vision, and dental insurance

Paid Training

Closed major holidays

Job summary

Jersey Mike's Subs in Richmond, VA is seeking Shift Leaders and Crew Members to join our fast-paced team. This role emphasizes friendly guest service, accurate POS operation, and adherence to food safety and cleanliness standards.

Training is provided at our training facility, and no prior experience is required, making it ideal for individuals starting a career in the food industry. We offer total compensation of $17–$22 per hour (base pay plus tips), with a $14/hour base for entry-level

Qualifications

• Must be 16 years of age or older due to equipment age-restrictions.
• Provide exceptional customer service by greeting and assisting guests in a friendly manner.
• Operate POS system and cash register accurately for transactions.
• Handle food with care and follow proper food handling procedures.
• Maintain cleanliness and sanitation standards in the restaurant.
• Assist with basic food preparation tasks as needed.
• Uphold company policies and procedures to ensure a smooth operation.
• Learn and adapt to different roles within the restaurant environment.
• Participate in Training Center programs with evening sessions on Wednesday and Thursday (5:30pm–8:30pm) at 11413 Midlothian Turnpike.

Responsibilities

• Greet and assist guests with exceptional service.
• Operate POS and cash register accurately.
• Follow proper food handling procedures.
• Maintain restaurant cleanliness and sanitation.
• Assist with basic food preparation as needed.
• Learn and adapt to different roles within the restaurant.

Skills

Customer service

POS operation

Cash handling

Food safety

Teamwork

Communication

Reliability

Job description

Jersey Mike's Subs is looking for Shift Leaders or Crew Members

Compensation/Benefits:

• $17-22 per hourtotal compensationincludes $14/hourbase pay + tips (base pay determined by position applied for and experience/qualifications. $15 per hour minimum for entry-level with zero experience or qualifications)
• Free regular size sandwichplus free drink refills each shift
• Health, vision, and dental insurance benefit packages available
• Paid Trainingin our own Training Facility.
• No experience necessary
• Closed Easter, Thanksgiving, and Christmas

Qualifications/Responsibilities:

• Must be 16 years of ageor older due to equipment age-restrictions.
• Provide exceptional customer service by greeting and assisting guests in a friendly manner.
• Operate POS system and cash register accurately for transactions.
• Handle food with care and follow proper food handling procedures.
• Maintain cleanliness and sanitation standards in the restaurant.
• Assist with basic food preparation tasks as needed.
• Uphold company policies and procedures to ensure a smooth operation.
• Learn and adapt to different roles within the restaurant environment.
• Participate in both Training Center programs, typically Wednesday and Thursday evening from 5:30pm-8:30pm (Training Center is in the back of our Jersey Mike's located at 11413 Midlothian Turnpike)

Key Competencies:

• Demonstrate excellent menu and product knowledge
• Desire to improve self and skill sets
• Able to communicate effectively with guests, as well as employees, and have an awesome personality
• Ability to meet schedule requirements and be a reliable performer

Physical Demands:

• Capability to stand for long periods of time on hard surfaces
• Frequent bending, stooping, and lifting
• Frequent, repetitive motion of shoulder and elbow to operate the slicer (if 18 and older only)
• Be able to lift 20 pounds frequently and up to 50 pounds occasionally

Summary

As a team member at Jersey Mike's, you will be essential in delivering outstanding customer service and ensuring a smooth operation within our fast-paced environment. You will utilize core skills such as POS operation, cash handling, and food service to assist customers and maintain a clean workspace. No prior experience is required, making this an excellent opportunity for those looking to start a career in the food industry. Your enthusiasm for serving others and willingness to learn will be key to your success in this role. Join us in creating memorable experiences for our guests!