Crew Member

6121 Jersey Mike's Willow Lawn; Richmond (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free sandwich

Drink refills

Health insurance

Vision insurance

Dental insurance

Paid training

No experience required

Holidays closed

Job summary

Jersey Mike's Willow Lawn in Richmond, VA is hiring for Shift Leaders or Crew Members. Compensation is 13/hour base + tips, totaling 15–20/hour, with a 15/hour minimum for entry-level. Benefits include health, vision, and dental, plus paid training.

No experience is necessary to start, and training occurs in our Training Facility. Join a team that values service, efficiency, and a welcoming guest experience.

Qualifications

• Must be 16 years of age or older due to equipment age-restrictions.
• Provide exceptional customer service in a friendly manner.
• Operate POS and cash register accurately for transactions.
• Handle food with care and follow proper food handling procedures.
• Maintain cleanliness and sanitation standards.

Responsibilities

• Greet guests and assist with inquiries.
• Operate the POS system for transactions.
• Follow food handling procedures and maintain cleanliness.
• Assist with basic food preparation as needed.
• Learn and adapt to different roles within the restaurant.

Skills

Customer service

Cash handling

Teamwork

Communication

Food safety

Tools

POS system

Job description

Jersey Mike's Subs is looking forShift LeadersorCrew Members

Compensation/Benefits:

• $15-20 per hourtotal compensationincludes $13/hourbase pay + tips (base pay determined by position applied for and experience/qualifications. $15 per hour minimum for entry-level with zero experience or qualifications)
• Free regular size sandwichplus free drink refillseach shift
• Health, vision, and dental insurance benefit packages available
• Paid Trainingin our own Training Facility.
• No experience necessary
• Closed Easter, Thanksgiving, and Christmas

Qualifications/Responsibilities:

• Must be 16 years of ageor older due to equipment age-restrictions.
• Provide exceptional customer service by greeting and assisting guests in a friendly manner.
• Operate POS system and cash register accurately for transactions.
• Handle food with care and follow proper food handling procedures.
• Maintain cleanliness and sanitation standards in the restaurant.
• Assist with basic food preparation tasks as needed.
• Uphold company policies and procedures to ensure a smooth operation.
• Learn and adapt to different roles within the restaurant environment.
• Participate in both Training Center programs, typically Wednesday and Thursday evening from 5:30pm-8:30pm (Training Center is in the back of our Jersey Mike's located at 11413 Midlothian Turnpike)

Key Competencies:

• Demonstrate excellent menu and product knowledge
• Desire to improve self and skill sets
• Able to communicate effectively with guests, as well as employees, and have an awesome personality
• Ability to meet schedule requirements and be a reliable performer

Physical Demands:

• Capability to stand for long periods of time on hard surfaces
• Frequent bending, stooping, and lifting
• Frequent, repetitive motion of shoulder and elbow to operate the slicer (if 18 and older only)
• Be able to lift 20 pounds frequently and up to 50 pounds occasionally

Summary

As a team member at Jersey Mike's, you will be essential in delivering outstanding customer service and ensuring a smooth operation within our fast-paced environment. You will utilize core skills such as POS operation, cash handling, and food service to assist customers and maintain a clean workspace. No prior experience is required, making this an excellent opportunity for those looking to start a career in the food industry. Your enthusiasm for serving others and willingness to learn will be key to your success in this role. Join us in creating memorable experiences for our guests!

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

This website is not operated by Jersey Mike’s Franchise Systems. Jersey Mike’s restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.