Crew Member

THIRTEENTH FLOOR ENTERTAINMENT GROUP; Richardson (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment venue as a Crew Member, where you will create unforgettable experiences through axe throwing, escape rooms, and interactive activities. This role offers a fun, dynamic environment with full training provided, making it perfect for those who thrive on excitement and customer engagement.

Benefits

Competitive pay

Full training provided

Dynamic work environment

Qualifications

• Natural hype-person with performance flair.
• Reliable and organized in a fast-paced environment.
• Quick learner open to feedback.

Responsibilities

• Welcome and engage groups, ensuring inclusivity.
• Instruct guests on axe throwing and safety.
• Guide escape room experiences with clues and encouragement.

Skills

Customer Service

Public Speaking

Performance Skills

Adaptability

Job description

Crew Member - Axe Throwing, Escape Rooms & Interactive Experiences

About the Role

Are you ready to bring energy, fun, and unforgettable memories to every group you meet? Join our team as a Crew Member , where you'll lead guests through thrilling axe throwing sessions, mind-bending escape rooms, and immersive interactive experiences in a one-of-a-kind entertainment venue. If you love being the center of excitement, thrive on high energy, and are passionate about delivering outstanding customer experiences, this is the job for you!

What Makes This Role Unique?

At our venue, every Crew Member is a true multi-talent! You won't be "just an actor," "just an Axepert," or "just a game room operator." Instead, you'll fill whatever exciting role is needed that day-sometimes all in one shift! One day you might be hyping up a group as a game master, the next you're teaching axe throwing, and later you're stepping into character to create unforgettable escape room moments. We believe in cross-training so you'll never be bored and always have new skills to show off!

What You'll Do

• Welcome and engage groups of all sizes and backgrounds, ensuring every guest feels included and excited to participate
• Instruct guests on axe throwing techniques and safety protocols, making sure everyone has fun in a safe environment
• Host and referee axe throwing games, keeping the energy high and the competition friendly
• Guide escape room experiences by providing clues, hints, and encouragement, helping groups solve puzzles and beat the clock
• Step into character and bring immersive experiences to life as an actor, game master, or event host-whatever the day calls for!
• Capture memorable moments by taking group photos and celebrating guest achievements
• Maintain a clean, organized, and inviting venue throughout each shift
• Sell concessions and merchandise, upselling with enthusiasm and product knowledge
• Monitor guest safety at all times, responding quickly and professionally to any issues
• Contribute to a positive, team-oriented workplace where everyone supports each other

Qualifications

Who You Are

• A natural hype-person with a flair for performance and the ability to energize a crowd
• Skilled at delivering exceptional customer service, adapting to diverse groups and personalities
• Reliable, organized, and proactive-able to juggle multiple responsibilities in a fast-paced environment
• A quick learner who's open to feedback and eager to master new skills across all our activities
• Comfortable with public speaking, leading groups, and stepping into different roles as needed
• Passionate about creating experiences guests will rave about long after they leave

Why Join Us?

• Competitive pay
• Full training provided-no prior axe throwing, acting, or escape room experience required!
• Fun, dynamic work environment with opportunities to grow and develop new skills
• Be part of a team that values creativity, inclusivity, and making every event a standout success.

Ready to Make Every Day an Adventure?

Apply now and help us deliver the most exciting group experiences in town. We can't wait for you to join the party!