Crew Member

Coma Coffee Roasters; Rantoul (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Coma Coffee Roasters in Illinois is seeking Crew Members to greet customers, provide world‑class service, and craft fast, accurate sandwiches while upholding sanitation standards.

You will take orders, operate the cash register, handle phone orders, and ensure every guest leaves with a positive impression.

This role requires English fluency, basic math for change, standing for long periods, and the ability to lift up to 50 pounds; a friendly, energetic demeanor is essential.

Qualifications

• Must be able to speak, read and write English fluently and clearly.
• Ability to use basic math for making change and understanding fractions.

Responsibilities

• Make fast, accurate and consistent sandwiches.
• Comply with all portion sizes, recipes, systems and procedures.
• Must pass sandwich test at end of first two weeks and future tests.
• Maintain cleanliness and sanitation of the restaurant including tables, floors, windows, beverage station and restrooms.
• Greet customers, take orders, operate cash register, collect payments and make change.
• Execute genuine greetings and farewells.
• Take telephone orders and complete delivery tickets.
• Fill out systems and procedures with 100% accuracy and integrity.
• Maintain professional appearance per dress code.
• Display a positive and enthusiastic approach to all duties.
• Perform other related duties as required.

Skills

Customer service

English fluency

Cash handling

Job description

Summary: Crew Members are responsible for greeting customers when they enter and exit the restaurant. Providing world-class customer service and executing fast and accurate sandwiches while maintaining sanitation standards.

Duties and Responsibilities

• Makes fast, accurate and consistent sandwiches
• Complies with all portion sizes, recipes, systems and procedures
• Must be able to pass sandwich test at end of first two weeks of employment and at future testing times
• Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station and restrooms etc.
• Greets customers, takes orders, operates cash register, collects payments from customer and makes change
• Executes genuine greetings and farewells
• Takes telephone orders and completes delivery tickets
• Fills out systems and procedures with 100% accuracy and integrity
• Maintains professional appearance at all times in compliance with the dress code
• Displays a positive and enthusiastic approach to all assignments
• Performs other related duties as required

Knowledge, Skills, Abilities & Work Environment: Must be able to speak, read and write the English language fluently and clearly. Ability to use basic math, addition and subtraction, understand basic fractions.

Required to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception. Occasionally required to climb, balance, stoop, kneel, crouch or crawl, lift up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.